Roller Rink Marshal
3 weeks ago
Job Title: Roller Rink Marshal
Job Summary: We are seeking a highly motivated and enthusiastic Roller Rink Marshal to join our team at Archie's Atomic. As a key member of our team, you will be responsible for ensuring the safety and enjoyment of our guests while they experience the thrill of roller skating.
Key Responsibilities:
- Conduct thorough safety checks of the rink before opening to guests.
- Clean and maintain the guest areas and ensure consistent cleanliness throughout the shift.
- Welcome and check in guests, ensuring a warm and welcoming experience.
- Perform skate maintenance, ensuring skates are clean, presentable, and safe for use.
- Check and maintain equipment, ensuring the skating area is clean and ready for use at the beginning and end of each shift.
- Brief guests on the importance of wearing protective gear and provide assistance as needed.
- Engage with guests, encouraging them to have a fun and enjoyable experience while on the rink.
- Ensure all guests leave with a positive experience, eager to return.
- Support Front of House, Host, and Reception duties as needed.
- Conduct safety briefings and ensure guests sign waivers before check-in.
- Teach beginners how to skate and promote safe skating practices.
Requirements and Skills:
- Previous experience in a customer-facing role in leisure venues or hospitality.
- Knowledge of skate instruction and rink safety.
- Passion for roller skating and confidence on the rink.
- Strong organizational skills and attention to detail.
- Guest satisfaction-oriented and enthusiastic about delivering exceptional customer service.
- A can-do attitude and pride in work.
What We Offer:
- Competitive hourly rate of £12.00.
- Full-time, 30 hours per week.
- Location: Archie's Atomic, Trafford Palazzo.
- 20 days annual leave plus bank holidays.
- 30% employee discount for you and your friends.
- Employee referral scheme.
Clear DBS required for this role.
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