Roller Rink Ambassador
4 weeks ago
Job Summary:
We are seeking a highly motivated and enthusiastic individual to join our team as a Skate Marshal at Archie's Atomic. As a Skate Marshal, you will be responsible for providing a safe and interactive environment for our guests, ensuring their experience is enjoyable and memorable.
Key Responsibilities:
- Conduct thorough safety checks of the rink before opening to guests.
- Ensure cleanliness and organization of guest areas and the skating rink.
- Welcome and check in guests, providing them with a warm and welcoming experience.
- Perform skate maintenance, ensuring skates are clean, safe, and presentable.
- Check and maintain equipment, ensuring it is clean and ready for use.
- Brief guests on the importance of wearing protective gear and provide assistance when needed.
- Engage with guests on the rink, offering support and encouragement.
- Ensure all guests leave with a positive experience, eager to return.
- Support Front of House, Host, and Reception duties as needed.
- Conduct safety briefings and ensure guests sign waivers before participating.
- Teach beginners how to skate and promote safe skating practices.
Requirements and Skills:
- Previous experience in customer-facing roles in leisure venues or hospitality.
- Knowledge of skate instruction and rink safety.
- Passion for roller skating and confidence on the rink.
- Strong organizational skills and attention to detail.
- Guest satisfaction-oriented and enthusiastic about providing excellent service.
- A can-do attitude and pride in work.
What We Offer:
- Competitive hourly rate of £12.00.
- Full-time position with 30 hours per week.
- 20 days annual leave plus bank holidays.
- 30% employee discount for you and your friends.
- Employee referral scheme.
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