Technical Support Coordinator
3 weeks ago
We are pleased to announce a full-time opportunity for an administrator/coordinator within our electronic security division. We seek an enthusiastic individual who is driven and committed to maintaining a high level of service excellence.
Key Responsibilities:
The role encompasses a variety of tasks aimed at delivering exceptional customer support, including but not limited to:
- Scheduling appointments efficiently
- Interacting professionally with clients
- Accurately recording information from clients and technicians into our systems
- Proactively addressing and resolving issues
- Ensuring all communications are friendly and clear to enhance customer understanding
- Handling incoming calls and providing assistance to field technicians
- Coordinating the procurement of necessary parts for assignments
Work Environment:
This position is based at our main office, with working hours from 08:00 AM to 04:30 PM, Monday through Friday.
Employment Type:
Full-time, Permanent
Compensation:
Salary range of £23,000.00 to £26,000.00 annually
Additional Benefits:
Participation in a bonus scheme
Diversity and Inclusion:
We are committed to incorporating diversity, equality, and inclusion into our hiring practices.
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