IT Support Specialist

1 week ago

Sheffield, Sheffield, United Kingdom Bond Bryan Full time
Job Title: 1st/2nd Line IT Engineer

We are seeking a highly skilled and motivated 1st/2nd Line IT Engineer to join our dynamic team at Bond Bryan. As a key member of our IT department, you will be responsible for providing exceptional technical support and services to our staff across multiple locations.

Key Responsibilities:
  • 1st Line Duties:
    • Provide first-level support for all IT-related issues, ensuring prompt and effective resolution.
    • Troubleshoot and resolve hardware and software problems on both MacOS and Windows OS.
    • Assist users with connectivity issues and basic network troubleshooting.
    • Manage user accounts and permissions across various systems.
    • Handle basic email support and configuration (Exchange OnPrem and 365).
  • 2nd Line Duties:
    • Diagnose and resolve more complex IT issues, escalating to 3rd line support when necessary.
    • Manage and maintain Windows Server environments and hybrid setups with 365.
    • Implement and support MS Intune for device management and security compliance.
    • Administer SharePoint sites and permissions.
    • Oversee Veeam Backup solutions to ensure data integrity and availability.
    • Configure and monitor Sophos Central for endpoint protection.
    • Manage and troubleshoot Cisco Meraki network devices.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
  • Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate).
  • Proficient in MacOS and Windows OS.
  • Hands-on experience with Windows Server administration.
  • Knowledge of Exchange OnPrem and Office 365 administration.
  • Familiarity with hybrid setups involving Windows Server and Office 365.
  • Experience with MS Intune for device management.
  • Understanding of SharePoint administration and support.
  • Proficiency in Veeam Backup solutions.
  • Competence with Sophos Central for endpoint security.
  • Experience with Cisco Meraki network solutions.
What We Offer:
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • A chance to work with cutting-edge technologies.

We are committed to providing a competitive salary and benefits package, as well as support for professional qualifications and studies. If you are a motivated and experienced IT professional looking to make a significant impact, we encourage you to apply for this exciting opportunity.

  • First Line Support Specialist

    3 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    3 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    5 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    4 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    17 hours ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    18 hours ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    7 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • First Line Support Specialist

    7 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Title: First Line Support SpecialistJoin Hays Specialist Recruitment Limited as a First Line Support Specialist and take on a challenging role that requires excellent communication skills and technical knowledge.Key Responsibilities:Provide first-line support and diagnostics for customersMonitor customer equipment and identify potential issuesLog,...

  • Administrative Support Specialist

    6 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team in Sheffield. As a key member of our project team, you will provide administrative support to the Programme Manager and contribute to the successful delivery of our projects.Key ResponsibilitiesProvide administrative support to the Programme Manager, including...

  • Administrative Support Specialist

    6 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team in Sheffield. As a key member of our project team, you will provide administrative support to the Programme Manager and contribute to the successful delivery of our projects.Key ResponsibilitiesProvide administrative support to the Programme Manager, including...

  • IT Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Just IT Full time

    Unlock Your IT Career with Just ITAre you looking to launch or advance your IT career? Look no further than Just IT's 12-week training programme. This comprehensive programme will equip you with the technical expertise needed to succeed in the field of IT support.What to ExpectA guaranteed interview with a global leader in new technologiesA 12-week training...

  • IT Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Just IT Full time

    Unlock Your IT Career with Just ITAre you looking to launch or advance your IT career? Look no further than Just IT's 12-week training programme. This comprehensive programme will equip you with the technical expertise needed to succeed in the field of IT support.What to ExpectA guaranteed interview with a global leader in new technologiesA 12-week training...

  • IT Support Specialist

    1 week ago

    Sheffield, Sheffield, United Kingdom Just IT Full time

    Unlock Your IT Career with Just ITAre you looking to launch or advance your IT career? Look no further than Just IT's 12-week training programme. This comprehensive programme will equip you with the technical expertise needed to succeed in the field of IT support.What to ExpectA guaranteed interview with a global leader in new technologiesA 12-week training...

  • IT Support Specialist

    1 week ago

    Sheffield, Sheffield, United Kingdom Just IT Full time

    Unlock Your IT Career with Just ITAre you looking to launch or advance your IT career? Look no further than Just IT's 12-week training programme. This comprehensive programme will equip you with the technical expertise needed to succeed in the field of IT support.What to ExpectA guaranteed interview with a global leader in new technologiesA 12-week training...

  • Administrative Support Specialist

    4 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team in Sheffield. As a key member of our project team, you will provide administrative support to the Programme Manager, ensuring the smooth delivery of our projects.Key ResponsibilitiesProvide administrative support to the Programme Manager, including arranging...

  • Administrative Support Specialist

    4 days ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team in Sheffield. As a key member of our project team, you will provide administrative support to the Programme Manager, ensuring the smooth delivery of our projects.Key ResponsibilitiesProvide administrative support to the Programme Manager, including arranging...

  • First Line Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...

  • First Line Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...

  • First Line Support Specialist

    3 weeks ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...

  • First Line Support Specialist

    2 weeks ago

    Sheffield, Sheffield, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary: We are seeking a highly skilled and experienced First Line Support Specialist to join our team at Hays Specialist Recruitment Limited. As a First Line Support Specialist, you will be responsible for providing effective proactive monitoring of customer equipment and providing first line support and diagnostics for customers.Key...