Youth Support Specialist

4 weeks ago

Grimsby, North East Lincolnshire, United Kingdom We Are With You Full time

Position Overview

We Are With You North East Lincolnshire is a vibrant and proactive organization dedicated to assisting a diverse range of individuals, including young people and their families, who face challenges related to substance use across the North East Lincolnshire region. Our mission is to provide complimentary and confidential assistance to those grappling with issues surrounding drugs and alcohol. We collaborate with individuals to help them achieve their personal objectives, whether that involves maintaining safety and health, initiating small changes, or completely overcoming undesirable habits.

Key Responsibilities

As a Youth Support Specialist, you will be an enthusiastic and driven individual, demonstrating exceptional communication abilities and strong teamwork skills. You will be focused on achieving results, highly organized, and possess outstanding time management capabilities. It is essential that you embody the core values of We Are With You - Collaborative, Ethical, Inspiring, Resilient, and Self-Challenging, while strictly adhering to our organizational policies and procedures.

About Our Organization

At We Are With You, we believe that everyone deserves to feel at ease when seeking support for issues related to drugs, alcohol, or mental health. We work alongside individuals to help them reach their personal goals, whether that means ensuring safety and health, making incremental changes, or completely eliminating harmful habits. Our services are tailored to meet individual needs, whether delivered face-to-face in local settings, within the community, or through online platforms. We proudly offer a free and confidential service to over 100,000 individuals annually, utilizing our expertise to enhance available support and raise awareness regarding drugs, alcohol, and mental health.

Job Duties

This position requires candidates to be adaptable and flexible in a fast-paced environment. You will manage a complex caseload and establish rapport with clients as well as internal and external stakeholders, effectively representing We Are With You to promote specialized treatment and support. The ability to motivate and engage individuals is crucial, along with the competence to assess and manage risks effectively. We seek a compassionate and driven individual with a remarkable talent for building meaningful relationships. Ideal candidates will have demonstrable experience in health, social care, criminal justice, or other specialized settings, particularly with young people, and possess knowledge of safeguarding and collaborative practices. You will be highly organized, possess excellent communication skills, and manage your time efficiently while working as part of a team to ensure the delivery of high-quality services.

Benefits

  • Competitive salary
  • 28 days of annual leave, in addition to bank holidays
  • An additional day off for your birthday or a special occasion of your choice
  • Enhanced maternity, paternity, and adoption leave
  • 2 days of paid volunteer leave each year
  • Automatic enrollment in We Are With You's pension scheme
  • Access to a Blue Light Card, providing significant savings on major high-street and online brands
  • Flexible working arrangements and access to various services and resources to support your well-being
  • An excellent Refer a Friend scheme offering a £500 bonus for successful recommendations

Additional Information

Please be aware that this role may close early if sufficient applications are received, so early application is encouraged. A comprehensive job description will be available upon request. We are committed to fostering an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our staff. We recognize that representing the communities we serve is essential to achieving our goals of significantly improving people's lives. We welcome the unique contributions you can bring and encourage individuals from underrepresented communities and backgrounds to apply, including those with lived experiences, disabilities, individuals from racialized communities, LGBTQ+ individuals, and veterans. As part of our commitment to the Armed Forces Covenant, we offer a guaranteed interview scheme for veteran candidates who meet all essential criteria for the role. We Are With You is also a Disability Confident Employer, providing a guaranteed interview scheme for candidates with disabilities who meet all essential criteria. If you have a disability, a learning difficulty such as dyslexia, or a medical condition that may affect your performance during any part of our selection process, we are happy to make reasonable adjustments to help you perform at your best.

Qualifications

Essential

  • Attainment of ONC/NVQ level 3 or willingness to achieve this within 12 months.
  • Successful candidates will be required to provide three years' worth of references and, where applicable, undergo an enhanced DBS check.
  • A valid driving license and access to a personal vehicle are essential due to the requirement for travel across the county.

Experience

Essential

  • To excel in this role, candidates must possess:
  • Demonstrable experience in training related to Child Protection, Safeguarding, and/or Children's Social Care.
  • Proven experience supporting young individuals concerning mental health and/or substance misuse.
  • Knowledge of health and safety protocols, including assessing clients in high-risk situations.
  • Familiarity with risk assessment processes.
  • Resilience under pressure and the ability to prioritize tasks effectively.
  • The capability to build and maintain effective relationships with clients and colleagues.
  • Excellent written and verbal communication skills, including the ability to deliver engaging presentations.
  • Proficiency in recording and maintaining accurate case details in a timely manner.
  • Strong IT skills alongside good oral and written communication abilities.

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