Assistant Reservations Manager
1 month ago
Novotel London West Hotel, part of Accor, is seeking an experienced Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a crucial role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.
Key Responsibilities:- Coordinate and manage the daily operations of the Reservations Department, ensuring seamless communication with the Reservations Manager and other hotel teams.
- Delegate tasks to team members, assigning duties and preparing work schedules to ensure optimal productivity.
- Ensure all administrative procedures are completed accurately and in accordance with hotel guidelines, maintaining high standards of data integrity and compliance.
- Collaborate with the Reservations Manager to develop and implement individual and departmental training plans, enhancing the skills and knowledge of team members.
- Work closely with the Groups Team to analyze and respond to customer inquiries within brand-standard timeframes, providing timely and accurate information.
- Assist in the preparation of contracts for the leisure segment, including FIT, group allocation, and series.
- Contribute to the development of daily pricing and business strategies for all segments, working closely with the Director of Sales & Marketing, Reservations Manager, and Revenue Manager to maximize occupancy and ADR.
- Prepare departmental financial and KPI results for presentation at monthly departmental meetings and weekly commercial meetings.
- At least 2 years' experience in a hotel reservations team, with a strong understanding of reservations systems and processes.
- Excellent problem-solving, analytical, and organizational skills, with the ability to motivate and train team members.
- Proficiency in Opera Cloud and Microsoft Office suite, with a strong understanding of Revenue Management principles.
- Competitive salary and benefits package.
- Automatic enrolment into a workplace pension scheme.
- Access to Accor Hotels UK discounts and benefits.
- Access to exclusive high street and lifestyle offers.
- Career opportunities within the UK, Europe, and internationally.
We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. We welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.
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Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
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Assistant Reservations Manager
4 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
-
Assistant Reservations Manager
4 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
-
Assistant Reservations Manager
4 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
4 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking a highly skilled and experienced Assistant Reservations Manager to join our team at Novotel London West Hotel. As a key member of our reservations department, you will play a crucial role in ensuring the efficient operation of our reservations team.Key Responsibilities:Coordinate and manage...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
1 month ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Accor, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Novotel London West Hotel, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
-
Assistant Reservations Manager
3 weeks ago
London, Greater London, United Kingdom Accor Full timeJob Title: Assistant Reservations ManagerAt Novotel London West Hotel, we are seeking an experienced and skilled Assistant Reservations Manager to join our team. As a key member of our Reservations Department, you will play a vital role in ensuring the efficient operation of our reservations system and providing exceptional customer service to our guests.Key...
