Client Services Network Team Member
5 hours ago
Job Summary
We are seeking a highly skilled and professional Receptionist and Brand Ambassador to join our team at ISS. As a key member of our Front of House Management Team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our clients and visitors.
Key Responsibilities
- Provide a professional meet and greet service to clients and visitors, ensuring a positive first impression of ISS.
- Manage and maintain accurate records of visitor sign-in and sign-out, ensuring compliance with ISS procedures.
- Collaborate with colleagues to ensure seamless operation of the Front of House, maintaining high standards of service excellence.
- Proactively manage visitor inquiries and appointments, ensuring timely and efficient resolution.
- Ensure all Front of House activities are carried out in accordance with ISS client service standards.
- Develop and maintain strong relationships with clients and colleagues, promoting a positive and inclusive work environment.
Requirements
- GCSE Math and English or equivalent.
- Relevant corporate/hospitality/customer service experience.
- Intermediate/advanced technical ability in Microsoft Office.
- Excellent communication and administrative skills.
- Ability to work independently and as part of a team.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to doing business the right way, taking our corporate responsibility seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.
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