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Client Services Network Team Member
2 months ago
Job Summary
We are seeking a highly skilled and professional Front of House Ambassador to join our team at ISS. As a key member of our Front of House Management Team, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for our clients and visitors.
Key Responsibilities
- Provide a professional meet and greet service to clients and visitors, ensuring a positive first impression of ISS.
- Manage and maintain the visitor signing-in book, ensuring accurate and up-to-date records.
- Assist with the smooth operation of the client site, including moving clients and visitors as required.
- Ensure that all client and visitor requests and enquiries are fulfilled and exceeded expectations.
- Work closely with the Front of House team to maintain five-star service standards and ensure a seamless experience for clients and visitors.
- Lead by example in terms of service and personal presentation, demonstrating a high level of professionalism and attention to detail.
Requirements
- GCSE Math and English or equivalent.
- Relevant corporate or hospitality experience, with a strong background in customer service.
- Intermediate to advanced level of proficiency in Microsoft Office.
- Excellent communication and administrative skills, with a high degree of accuracy and attention to detail.
- Ability to work on own initiative and as part of a team, with a strong focus on customer satisfaction.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.
Why Join ISS?
At ISS, we value diversity and inclusivity, and we welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation or educational background. We are a more creative, productive and happy place to work because of our passion for inclusivity and diversity.
