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Front Office Ambassador

2 months ago

Manchester, United Kingdom Radisson Blu Hotel Manchester Airport Full time

We are seeking a skilled and enthusiastic Front Office Ambassador to join our dynamic team at Radisson Blu Manchester Airport hotel. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Manage guest check-in and check-out processes, resolving any issues or concerns in a timely and professional manner.
  • Respond to guest inquiries and resolve any issues or complaints in a courteous and efficient manner.
  • Work collaboratively with other team members to ensure seamless communication and a high level of service.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and conflict resolution skills.
  • Flexibility and adaptability in a dynamic work environment.
  • Previous experience in a similar role or industry is an asset.

What We Offer:

  • A competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to ongoing training and development programs.
  • A fun and inclusive team culture.

About Us:

Radisson Blu Manchester Airport hotel is a modern and sophisticated hotel located at Manchester Airport. We offer a range of amenities and services to our guests, including an on-site restaurant, bar, leisure facilities, and meeting rooms. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.