Current jobs related to Customer Complaint Specialist - Cardiff, Cardiff - Candidate Source Limited
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeJob SummaryWe are seeking a highly skilled Customer Service and Complaints Resolution Specialist to join our team at Future Publishing. As a key member of our customer service team, you will be responsible for ensuring that customer queries and complaints are resolved efficiently and effectively.Key Responsibilities:Manage and resolve customer complaints and...
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Complaint Resolution Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a skilled Complaint Resolution Specialist to join our team at Starling Bank. As a Complaint Resolution Specialist, you will play a critical role in ensuring that our customers receive a fair and satisfactory outcome to their complaints.Key Responsibilities:Investigate and resolve customer complaints in a timely and professional...
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Complaint Resolution Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a skilled Complaint Resolution Specialist to join our team at Starling Bank. As a Complaint Resolution Specialist, you will play a critical role in ensuring that our customers receive a fair and satisfactory outcome to their complaints.Key Responsibilities:Investigate and resolve customer complaints in a timely and professional...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeJob SummaryWe are seeking a highly skilled Customer Service and Complaints Resolution Specialist to join our team at Future Publishing. As a key member of our customer service team, you will be responsible for ensuring that all customer inquiries and complaints are handled in a timely and professional manner.Key ResponsibilitiesManage and resolve customer...
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Complaint Resolution Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe're seeking a skilled Complaint Resolution Specialist to join our team at Starling Bank. As a key member of our Complaints Team, you'll play a vital role in ensuring our customers receive a fair and satisfactory outcome to their complaints.Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and professional...
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Complaint Resolution Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe're seeking a skilled Complaint Resolution Specialist to join our team at Starling Bank. As a key member of our Complaints Team, you'll play a vital role in ensuring our customers receive a fair and satisfactory outcome to their complaints.Key ResponsibilitiesInvestigate and resolve customer complaints in a timely and professional...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeKey Responsibilities:As a Customer Service and Complaints Resolution Specialist at Future Publishing, you will be responsible for ensuring that incoming customer queries and complaints are answered within the service level agreement and following company policies, promoting customer satisfaction.Key Skills:Excellent communication and problem-solving...
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Complaint Resolution Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeJob OverviewWe're seeking a skilled Complaint Resolution Specialist to join our Complaints Team at Starling Bank. As a key member of our team, you'll play a crucial role in delivering exceptional customer experiences by investigating and resolving complaints efficiently.Main ResponsibilitiesInvestigate and resolve customer complaints in a timely and fair...
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Complaints Resolution Specialist
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complaints in a timely and professional manner, and ensuring that our customers receive the...
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Complaints Resolution Specialist
2 months ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complaints in a timely and professional manner, and ensuring that our customers receive the...
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Complaints Lead Specialist
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Cardiff, Cardiff, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Complaints Lead Specialist to join our Sales team. As a key member of our team, you will be responsible for providing an excellent service to all customers referred to Direct Sales, via email and telephone.Key ResponsibilitiesEnsure customers have sufficient information to enable them to understand when advice...
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Complaints Lead Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Legal & General Full timeAbout the RoleWe are seeking a highly skilled Complaints Lead Specialist to join our Sales team. As a key member of our team, you will be responsible for providing an excellent service to all customers referred to Direct Sales, via email and telephone.Key ResponsibilitiesEnsure customers have sufficient information to enable them to understand when advice...
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Complaint Resolution Specialist
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Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timeComplaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Candidate Source Limited in Newport.As a Complaint Handler, you will be responsible for communicating with customers and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.The role involves working...
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Complaint Resolution Specialist
1 month ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timeComplaint Handler RoleWe are seeking a skilled Complaint Handler to join our team at Candidate Source Limited in Newport.As a Complaint Handler, you will be responsible for communicating with customers and third parties to understand the situation in detail, reviewing facts and evidence, and concluding the outcome in a final letter.The role involves working...
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team at Starling Bank. As a Customer Experience Specialist, you will be responsible for providing an excellent customer experience by taking a proactive approach to investigating and resolving complaints. You will ensure that fair outcomes are achieved...
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Specialist to join our team at Starling Bank. As a Customer Experience Specialist, you will be responsible for providing an excellent customer experience by taking a proactive approach to investigating and resolving complaints. You will ensure that fair outcomes are achieved...
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Customer Experience Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:We're seeking a skilled Customer Experience Specialist to join our team at Starling Bank. As a Complaint Resolution Expert, you'll play a crucial role in ensuring our customers receive a fair and satisfactory outcome to their complaints.Key Responsibilities:Investigate and resolve customer complaints in a timely and professional...
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Complaints Management Director
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:We're seeking a seasoned professional to lead our Complaints Management team at Starling Bank. As a Director of Customer Resolution, you'll be responsible for establishing and embedding the right operating model, framework, tools, and capabilities for effective end-to-end regulated complaints management. This strategic role will work closely...
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAbout the Role:We're seeking a skilled Customer Experience Specialist to join our team at Starling Bank. As a Complaint Resolution Expert, you'll play a crucial role in ensuring our customers receive a fair and satisfactory outcome to their complaints.Key Responsibilities:Investigate and resolve customer complaints in a timely and professional...
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Customer Experience Specialist
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Cardiff, Cardiff, United Kingdom Starling Bank Full timeAt Starling Bank, we're on a mission to radically reshape banking. We're looking for a skilled Customer Experience Specialist to join our team and help us deliver exceptional customer service.The ideal candidate will have a proactive approach to investigating and resolving complaints, ensuring a good outcome for our customers. They will be able to empathize...
Customer Complaint Specialist
2 months ago
We are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a motor finance organization.
Your role will involve engaging with clients and relevant third parties to thoroughly assess the circumstances, analyzing facts and documentation, and delivering a conclusive resolution in a formal communication.
Successful candidates will be required to work full-time from the office for initial training and ongoing support.
