Complaints Management Director

About the Role:At Starling Bank, we're committed to delivering exceptional customer experiences. As our Director of Customer Resolution, you'll play a critical role in ensuring we meet the highest standards of customer satisfaction. This is a strategic position that requires a deep understanding of complaints handling processes in a regulated environment.Key...

Job SummaryWe are seeking a highly skilled Customer Service and Complaints Resolution Specialist to join our team at Future Publishing. As a key member of our customer service team, you will be responsible for ensuring that all customer inquiries and complaints are handled in a timely and professional manner.Key ResponsibilitiesManage and resolve customer...

About the Role:We are seeking a highly skilled Customer Resolution Director to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.The successful candidate will be accountable for establishing...

About the RoleWe are seeking a highly skilled Customer Resolution Director to join our Complaints Management team at Starling Bank. As a key member of our team, you will be responsible for strategically leading the complaints department and ensuring that we deliver good outcomes for our customers.The successful candidate will be accountable for establishing...

Key Responsibilities:As a Customer Service and Complaints Resolution Specialist at Future Publishing, you will be responsible for ensuring that incoming customer queries and complaints are answered within the service level agreement and following company policies, promoting customer satisfaction.Key Skills:Excellent communication and problem-solving...

Hotel Reception Supervisor Job DescriptionWe are seeking a highly skilled and experienced individual to lead our front desk team as a Hotel Reception Supervisor. The successful candidate will oversee the smooth operation of our hotel reception, ensuring exceptional customer service and high standards are consistently met.Key Responsibilities:Manage Front...

Resolutions ManagerAt The Ramblers, we're committed to delivering exceptional customer service and ensuring that our members and supporters have a positive experience with our organization. As a Resolutions Manager, you'll play a critical role in overseeing and managing the resolution of complex issues, disputes, and complaints from our community.Key...

Job Title: Product Management DirectorAbout the Role:This challenging role requires a skilled Product Management Director to lead the end-to-end management of HID Signo readers. You will work with cross-functional teams, using Agile SAFe methodologies, to drive revenue growth and profitability.About the Company:HID Global is a leading provider of physical...

We are LLAIS, a leading organisation in the field of health and social care services. We are seeking an experienced professional to take on the role of Strategic Director of Health and Social Care.This is a challenging and rewarding position that requires a strong strategic thinker with excellent leadership and communication skills.The successful candidate...

Venn Group is seeking a seasoned professional to fill the role of Strategic Operations Director for an NHS Directorate in South Wales.About the RoleThe successful candidate will be responsible for providing effective strategic and operational management of the directorate, ensuring the delivery of high-quality patient services. As a key member of the...

Job OverviewWe are seeking an experienced and motivated individual to join our team as a Hotel Front Office Manager. This role involves overseeing the daily operations of the hotel reception, ensuring high standards are met.Key ResponsibilitiesManage and supervise the front office team, ensuring they are trained and motivated to deliver exceptional guest...

We are Future, a global media company with big goals and the talent to bring them to life. Our company culture is built on diversity, inclusion, and a commitment to excellence. We connect people to their passions through high-quality content and innovative technology.As a Customer Service Manager, you will play a key role in ensuring our customers receive a...

About the RoleWe are seeking a highly experienced and skilled Associate Director of Enterprise Service Management to join our operations directorate at Digital Health and Care Wales. The successful candidate will be responsible for leading the development and implementation of our digital service management strategy, ensuring that our services are delivered...

Project Director OpportunityWe are seeking an experienced Project Director to join our team at Sphere Solutions. As a Project Director, you will be responsible for managing a £10m new build mix use residential / commercial project from pre-construction to handover. You will report to the Construction Director and manage a project team on site, including a...

Job OverviewWe are seeking a talented Junior Director to join our team at BBC Studios. As a developmental opportunity aimed at candidates wishing to move into their first Director position, this role will be particularly suited to experienced TV Researchers or Assistant Producers with substantial experience of working on fast turnaround factual...

Join KinTec Recruitment Ltd, a leading recruitment agency, and take on a challenging role as a Director of Health and Safety Management. Our client, a prominent chemicals company based near Cardiff, is seeking a highly experienced professional to lead their health and safety team.The company is poised for significant growth, with a full order book for the...

Job Title: Operations DirectorWe are seeking an experienced Operations Director to join our team in Cardiff. As the Operations Director, you will be responsible for the effective juice manufacture within the Cardiff site, on a shift rotation basis. This role entails being the accountable person on site outside of normal working hours.Key...

Job Title: Executive Director of OperationsReporting Structure:The Executive Director of Operations reports to the Board of Directors and is line managed by the Chair of the Welsh Target Shooting Federation.Key Responsibilities:The Welsh Target Shooting Federation is the recognised governing body for the sport of target shooting in Wales, currently...

Job Title: Research Director LeadThis is a unique opportunity to join Powys Teaching Health Board as a Research Director Lead. As a key member of the team, you will play a crucial role in delivering projects associated with the Embedding Research in the NHS Programme. You will work closely with NHS R&D Directors, NHS Finance Directors, and Health Economists...

Join Our Team as a Strategic Planning DirectorCobalt Recruitment is thrilled to partner with a forward-thinking town planning consultancy, boasting an ambitious business plan to expand its operations over the coming years. This exciting opportunity offers an excellent bonus scheme for OTE and the chance to work with a successful team of Planners across the...