Complaints Resolution Specialist
6 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving complaints in a timely and professional manner, and ensuring that our customers receive the highest level of satisfaction.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve complaints in a timely and professional manner.
- Complaint Resolution: Investigate and resolve customer complaints in accordance with our company policies and procedures.
- Communication: Communicate effectively with customers, colleagues, and management to ensure that customer needs are met and exceeded.
- Problem-Solving: Use critical thinking and problem-solving skills to resolve customer complaints and issues.
- Adaptability: Demonstrate adaptability and flexibility in a fast-paced customer service environment.
- Customer Service Experience: 1+ years of experience in a customer-facing role, preferably in a contact center or customer service environment.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers and colleagues.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to think critically and resolve customer complaints and issues.
- Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team Environment: A collaborative and supportive team environment.
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a reputable motor finance organization. Your role will involve engaging with clients and external parties to thoroughly assess the circumstances, examining relevant details and documentation, and delivering a...
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a motor finance organization. Your role will involve engaging with clients and external parties to thoroughly assess each situation, analyzing relevant details and documentation, and ultimately providing a...
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a motor finance organization. Your role will involve engaging with clients and relevant third parties to thoroughly assess the circumstances, analyzing facts and documentation, and delivering a conclusive resolution...
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a motor finance organization.Your role will involve engaging with clients and external parties to thoroughly assess each case, analyzing the relevant details and documentation, and ultimately delivering a conclusive...
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a motor finance organization. Your role will involve engaging with clients and relevant third parties to thoroughly assess each situation, analyzing facts and evidence, and delivering a well-considered conclusion in...
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Customer Complaint Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Candidate Source Limited Full timePosition OverviewWe are seeking dedicated Customer Complaint Specialists who are committed to achieving equitable resolutions for clients within a reputable motor finance organization. Your role will involve engaging with clients and external parties to thoroughly assess each case, analyzing relevant details and documentation, and delivering a conclusive...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeRole Overview...As a Client Relations & Complaint Resolution Specialist, your primary responsibility will be to address incoming customer inquiries and grievances in accordance with established service standards and company guidelines, ensuring a high level of customer satisfaction.You will engage with customers through various communication channels,...
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Construction Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Blake Morgan LLP Full timeAbout the RoleWe are seeking a highly skilled Construction Dispute Resolution Specialist to join our team at Blake Morgan LLP. As a key member of our construction team, you will be responsible for providing expert advice on construction law and dispute resolution.Key ResponsibilitiesProvide expert advice on construction law and dispute resolution to clients...
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Construction Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Blake Morgan LLP Full timeAbout the RoleWe are seeking a highly skilled Construction Dispute Resolution Specialist to join our team at Blake Morgan LLP. As a key member of our construction team, you will be responsible for providing expert advice on construction law and dispute resolution.Key ResponsibilitiesProvide expert advice on construction law and dispute resolution to clients...
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Construction Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Blake Morgan LLP Full timeAbout the RoleWe are seeking a highly skilled Construction Dispute Resolution Specialist to join our team at Blake Morgan LLP. As a key member of our construction team, you will be responsible for providing expert advice on construction law and dispute resolution.Key ResponsibilitiesProvide expert advice on construction law and dispute resolution to clients...
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Construction Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Blake Morgan LLP Full timeAbout the RoleWe are seeking a highly skilled Construction Dispute Resolution Specialist to join our team at Blake Morgan LLP. As a key member of our construction team, you will be responsible for providing expert advice on construction law and dispute resolution.Key ResponsibilitiesProvide expert advice on construction law and dispute resolution to clients...
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Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Chadwick Nott Full timeJob Summary:Chadwick Nott is seeking a highly skilled and experienced Dispute Resolution Specialist to join our commercial law team in South Wales. As a key member of our team, you will be responsible for advising clients on a range of contentious and non-contentious matters, including corporate support, redundancy, discrimination, tribunals, dismissals,...
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Dispute Resolution Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Chadwick Nott Full timeJob Summary:Chadwick Nott is seeking a highly skilled and experienced Dispute Resolution Specialist to join our commercial law team in South Wales. As a key member of our team, you will be responsible for advising clients on a range of contentious and non-contentious matters, including corporate support, redundancy, discrimination, tribunals, dismissals,...
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Tenancy Management Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly motivated and experienced Neighbourhood Officer to join our team. As a key member of our community development team, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.Key ResponsibilitiesTenancy Management: Manage tenancies,...
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Tax Conflict Resolution Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Grant Thornton Full timeBecome a Key Member of Our Tax Controversy Resolution DivisionAre you prepared to tackle the intricacies of tax conflict resolution? At Grant Thornton, we recognize the significance of having knowledgeable advisors alongside you during HMRC inquiries. Our specialized Tax Dispute Resolution (TDR) service is crafted to assist clients in navigating conflicts...
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Customer Subscription Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeWhat you will be responsible for...As a Customer Subscription Specialist, your primary role will be to address customer inquiries and provide exceptional service. Collaborating with the Magazine Subscriptions Customer Service Team, you will focus on enhancing customer service processes and identifying ways to optimize service costs. Your efforts will involve...
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Housing Officer
7 days ago
Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled Housing Officer to join our team. As a Housing Officer, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.Key ResponsibilitiesTenancy Management: Manage tenancies, address queries, and ensure compliance with housing...
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Housing Officer
9 hours ago
Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking a highly skilled Housing Officer to join our team. As a Housing Officer, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.Key ResponsibilitiesTenancy Management: Manage tenancies, address queries, and ensure compliance with housing...
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Customer Subscription Services Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeRole Overview...As a Customer Subscription Services Specialist, your primary responsibility will be to address customer inquiries and provide exceptional service. Collaborating with the Magazine Subscriptions Customer Service Team, you will enhance service processes and explore strategies to minimize operational costs. Your efforts will focus on fostering...
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Quality Assurance Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Science Solutions Recruitment Ltd Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Science Solutions Recruitment Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Quality Management: Develop and implement quality management systems to...