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Housing Officer

2 months ago

Cardiff, Cardiff, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Hays Specialist Recruitment Limited is seeking a highly skilled Housing Officer to join our team. As a Housing Officer, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.

Key Responsibilities
  • Tenancy Management: Manage tenancies, address queries, and ensure compliance with housing policies.
  • Community Engagement: Foster community spirit, organize events, and promote resident participation.
  • Property Inspections: Conduct property inspections, identify maintenance needs, and coordinate repairs.
  • Rent Arrears: Monitor rent payments, assist tenants, and implement arrears management strategies.
  • Partnerships: Collaborate with local organizations and agencies to enhance services for residents.
  • Anti-Social Behaviour: Work with housing colleagues to investigate complaints relating to estate management complaints and collaborate with housing officers to develop solutions to prevent recurring nuisance incidents.
Requirements
  • Previous social housing experience.
  • A passion for community development and social inclusion.
  • Excellent communication and interpersonal skills.
  • Knowledge and experience of estate management.
  • The ability to work independently and as part of a team.
What You'll Get in Return
  • The opportunity to work for an organization focused on improving the communities in which it operates.
  • A role where you will be improving people's lives, truly making a difference, and giving something back.
  • A generous hourly rate.
  • Central location with easy commutability.
  • On-site free parking.
  • Flexible working patterns.
  • Friendly and outgoing team environment.
  • Opportunity for the role to become more permanent for the right candidate.