Client Relationship Manager

7 days ago


Leicester, Leicester, United Kingdom Get Laid Beds Full time
Job Description

**Account Manager Role at Get Laid Beds**

We are seeking a highly skilled and experienced Account Manager to join our team at Get Laid Beds, a leading British manufacturer and international retailer of handcrafted wooden beds. As an Account Manager, you will play a pivotal role in driving business growth and developing strong relationships with our clients.

Key Responsibilities:

  • Manage a portfolio of existing UK & US accounts, ensuring customer satisfaction and loyalty.
  • Build and maintain long-term relationships with key stakeholders, including Contract and Trade customers.
  • Develop and execute strategies to grow our portfolio in key sectors, such as student accommodation, build-to-rent, and social care.
  • Oversee the sales process from inquiry to delivery, including commercial proposal, pitch, and negotiations.
  • Coordinate with internal teams for seamless project execution.
  • Collaborate and support GLB field sales resources.
  • Utilise our CRM tool to manage workloads, track sales, and generate reports.
  • Collaborate with the marketing team to create targeted offers and campaigns.
  • Provide market insights to shape future product development and strategies.

Requirements:

  • Proven experience as an Account Manager in a similar industry.
  • Strong track record of growing sales and managing key accounts.
  • Experience with CRM systems and database management.
  • Excellent organisational, communication, presentation, and negotiation skills.
  • Ability to build relationships internally to ensure successful outcomes for customers.
  • Familiarity with the student accommodation, build-to-rent, and social care markets is a plus.

What We Offer:

  • Competitive salary with unlimited commission opportunities.
  • Exciting, high-energy, positive team environment.
  • Hybrid working options and a flexible, supportive work culture.
  • Generous staff discounts and other benefits, including free on-site parking, a fully equipped kitchen, and even a table tennis table for some fun during breaks.


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