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Client Relationship Executive

2 months ago

Leicester, Leicester, United Kingdom Paul Mitchell Associates Full time £30,000 - £40,000
Position: Client Relationship Executive
Employment Type: Full Time Permanent
Work Arrangement: Hybrid - Head Office/Home Office/Mobile
Salary: £30,000 - £40,000 (commensurate with experience), + Vehicle Allowance, + Regional Profit-Sharing Incentive

Our client, a well-established and thriving organization, is seeking a motivated Client Relationship Executive to enhance their team.

We are looking for ambitious professionals for various regions to engage with our clientele, cultivate new business opportunities, and contribute to our ongoing expansion.

We seek dynamic, seasoned, and driven Account Executives to foster growth and manage client accounts across diverse sectors.

Key Responsibilities:
• Focus on maintaining high satisfaction levels within your client portfolio.
• Sustain a network of long-term client relationships while nurturing their business needs.
• Optimize the generation of profitable sales and meet designated sales/profit targets.
• Oversee customer relationship management.
• Enhance sales by ensuring exceptional service levels, including personalized attention and negotiation of favorable sales terms.
• Collaborate closely with operational teams to ensure account execution aligns with client expectations.
• Initiate new relationships with prospective clients and explore new opportunities.
• Provide support to the Head of Account Management and Sales Director.


Candidate Profile:
• Strong grasp of product promotion and customer management.
• Effective planning and time management skills.
• Proficient influencing and financial acumen.
• Excellent commercial insight.
• Strong written and verbal communication abilities.
• Exceptional interpersonal skills with a positive and enthusiastic demeanor.
• Sales revenue-driven mindset.
• Proficient presenter and communicator.
• Capable of negotiating terms in accordance with company policies.
• Computer literate (MS Word, Excel, Outlook, with desirable experience in CRM/ERP Software).
• Skilled negotiator who can balance company and client needs to achieve optimal outcomes.
• Confident and articulate in all communication forms, adaptable to various situations and audiences.
What We Provide:
• Competitive salary of £30,000 - £40,000 based on experience.
• Potential for regional profit-sharing bonuses.
• Pension plan.
• Vehicle allowance.
• Fuel card.
• Tablet PC and mobile phone.
• Clear career progression opportunities.
• 28 days of annual leave (including bank holidays).