Digital Sales Consultant

3 days ago


Carlisle, Cumbria, United Kingdom BT Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Sales Advisor. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales performance in our retail stores.

Key Responsibilities

  1. Provide exceptional customer service and sales support to customers in our retail stores.
  2. Develop and maintain a thorough knowledge of our products and services to effectively meet customer needs.
  3. Work collaboratively with colleagues to achieve sales targets and drive business growth.
  4. Stay up-to-date with industry trends and competitor activity to ensure we are offering the best possible solutions to our customers.
  5. Contribute to a positive and inclusive store environment, promoting a culture of teamwork and respect.
  6. Participate in ongoing training and development to enhance sales and customer service skills.

What We Offer

  1. A competitive salary and uncapped monthly commission.
  2. Opportunities for career progression and professional development within the BT Group.
  3. A comprehensive benefits package, including healthcare and pension schemes.
  4. Discounts on EE mobile packages and other BT Group products and services.
  5. A dynamic and supportive work environment, with a focus on employee well-being and engagement.

About BT Group

BT Group is a leading provider of communications and IT services, with a strong presence in the UK and globally. We are committed to delivering exceptional customer experiences and driving business growth through innovation and collaboration.



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