Housing Adaptations Technical Officer

2 months ago

Chesterfield, Derbyshire, United Kingdom Derbyshire County Council Full time

Job Summary

The Private Sector Housing Team at Derbyshire County Council is seeking a skilled Technical Officer to assist vulnerable homeowners and private tenants in accessing home improvements and disabled adaptations. As a key member of the team, you will play a vital role in enabling individuals to live independently in their homes.

Key Responsibilities

  • Manage a caseload of Disabled Facilities Grants, ensuring timely and efficient processing of applications.
  • Process grant applications, including means-testing and financial assessments, to determine eligibility and recommend grants/loans for approval.
  • Oversee work on-site, ensuring that repairs and adaptations meet quality standards and deadlines, and process grant payments in a timely manner.
  • Support other housing services, such as Green Homes Grants, heating repairs, and essential home improvements, to provide comprehensive assistance to customers.
  • Visit customers at their homes to gather information, discuss housing needs, and determine the best solutions, building trust and rapport with stakeholders.
  • Collaborate with partners to ensure that repairs and adaptations meet quality standards and deadlines, and that customers receive the best possible service.

Requirements

  • A valid driving licence and access to a personal vehicle are required for this role, enabling you to visit customers at their homes.
  • Strong interpersonal and communication skills are essential for building trust with stakeholders, including customers, partners, and colleagues.
  • Enthusiasm for the core vision, values, and Competency Framework of Derbyshire County Council is vital for success in this role.

Benefits

The Council offers an excellent package of employee benefits, including generous leave, sick pay, flexible working, pension scheme, discounted leisure membership, and more, making this a rewarding career opportunity.

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