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Private Sector Housing Technical Officer
2 months ago
Job Summary
The Private Sector Housing Team at Derbyshire County Council is seeking a skilled Technical Officer to join their team. As a Technical Officer, you will play a crucial role in assisting vulnerable homeowners and private tenants in accessing home improvements and disabled adaptations.
Key Responsibilities
- Manage a caseload of Disabled Facilities Grants, ensuring timely and efficient processing of applications.
- Process grant applications, including means-testing and financial assessments, to determine eligibility and recommend grants/loans for approval.
- Oversee work on-site, ensuring that repairs and adaptations meet quality standards and deadlines.
- Support other housing services, such as Green Homes Grants, heating repairs, and essential home improvements, to provide comprehensive assistance to customers.
- Visit customers at their homes to gather information, discuss housing needs, and determine the best solutions, building trust and rapport with stakeholders.
- Collaborate with partners to ensure that repairs and adaptations meet quality standards and deadlines, and that customers receive the best possible service.
Requirements
- A valid driving licence and access to a personal vehicle are required for this role, enabling you to visit customers at their homes.
- Strong interpersonal and communication skills are essential for building trust with stakeholders and providing excellent customer service.
- Knowledge of housing services and adaptations is desirable, as is experience working with vulnerable populations.
What We Offer
Derbyshire County Council provides a supportive and inclusive work environment, with opportunities for professional development and growth. As a Technical Officer, you will be part of a passionate and welcoming team, working together to make a positive impact on the lives of our customers.
