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Client Service Coordinator

2 months ago

Bristol, Bristol, United Kingdom eXPD8 eXPD8 Ltd. Full time
Unlock Your Potential as a Client Services Administrator

We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at eXPD8 Ltd. As a key member of our Client Services team, you will play a vital role in ensuring the smooth operation of our client services.

About the Role

This is a hybrid role, requiring you to split your time between our Bristol Head Office and working from home. You will be responsible for providing top-notch administrative support to the Client Services team, ensuring our clients' activities and campaigns come alive.

Key Responsibilities
  • Act as the main point of contact for any incoming queries from clients and merchandisers, via telephone and email, responding quickly and accurately.
  • Support the Client Services team in ensuring our merchandisers in the field have all the information they need to do a great job for our clients.
  • Review data, collate reports, write visit briefs, instructions, and questionnaires, and be the first point of contact for resolving merchandiser queries.
  • Work closely with the Client Services team to ensure our clients' needs are met and exceeded.
What We Offer

We offer a range of benefits, including:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • A hybrid working arrangement, allowing you to split your time between our Bristol Head Office and working from home.
Requirements

To be successful in this role, you will need:

  • Strong IT literacy, particularly across the core Microsoft suite (Excel, Outlook, PowerPoint, Word).
  • A confident and accurate communicator, both written and verbal, with an excellent telephone manner.
  • Excellent organizational and time management skills.

We are an inclusive employer and welcome applications from candidates with diverse backgrounds and experiences. If you are passionate about delivering exceptional service and are looking for a new challenge, please apply today.