Client Services Coordinator

1 week ago

Bristol, Bristol, United Kingdom Birketts Full time
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At Birketts, we are seeking a Client Services Coordinator to join our Bristol office. This role is a fantastic opportunity to work in a dynamic and supportive environment, where you will be responsible for ensuring the smooth and efficient running of the office.

Main Responsibilities:

  • Ensure the office is presented to a high standard, particularly the communal and client-facing areas.
  • Assist with effective liaison, support, and assistance between the client services team and the rest of the firm.
  • Provide business service support across all departments in the office and assist, where appropriate, with any office-related issues.
  • Book, prepare, and clear meeting rooms and organise refreshments as required.
  • Maintain and monitor office supplies.
  • Mail and DX duties cover, including all incoming and outgoing couriers.
  • Ensure the appropriate Health & Safety procedures are followed, such as the fire procedure and first aid.
  • Assist with general administration tasks.
  • Assist with supervising a team of colleagues.
  • Manage and maintain a high level of customer service.

Requirements:

  • Proven experience of working in a customer-facing environment.
  • Able to manage and supervise a team of colleagues.
  • Experience of handling difficult situations while interacting with others.
  • Effective communication and organisational skills.
  • Good understanding and use of Microsoft Office applications.
  • Maintain a motivational and proactive approach at all times.
  • Adaptable to change and new ideas.
  • Flexible to meet business requirements.
  • Excellent planning, time management, and organisational skills.
  • A team player, both as a member and a leader.

About Birketts:

Birketts is a UK Top 50 law firm with a heritage spanning 160 years. We have over 700 lawyers and legal professionals based in Cambridge, Chelmsford, Ipswich, London, Norwich, and Sevenoaks. We advise businesses, government, and public sector organisations and individuals in the UK and internationally.

We are defined by our Next Level Law proposition, which means we work with our clients as a proactive partner, thinking ahead to the changes, challenges, or opportunities they may face. We are committed to delivering our ESG strategy and have a strong focus on diversity, inclusion, and equal opportunities.

Benefits:

  • A competitive salary and benefits package.
  • A great team and supportive colleagues.
  • A strong focus on diversity, inclusion, and equal opportunities.
  • A programme of wellbeing and mental health support.
  • Structured career development and study support.

How to Apply:

To apply for this role, please submit your application through our website or email us at [insert email address]. We look forward to hearing from you.

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