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Client Services Coordinator

2 months ago

Bristol, Bristol, United Kingdom eXPD8 eXPD8 Ltd. Full time
Client Services Administrator

We are seeking a highly organized and detail-oriented Client Services Administrator to join our team at eXPD8 Ltd. As a key member of our Client Services team, you will provide administrative support to ensure the smooth delivery of our services to clients.

Key Responsibilities:
  • Provide administrative support to the Client Services team, including data entry, report preparation, and communication with clients and merchandisers.
  • Act as the main point of contact for client and merchandiser queries, responding promptly and accurately via telephone and email.
  • Collaborate with the Client Services team to ensure seamless delivery of services to clients.
  • Develop and maintain strong relationships with clients and merchandisers through excellent communication and customer service skills.
  • Contribute to the development and implementation of processes and procedures to improve the efficiency and effectiveness of the Client Services team.
Requirements:
  • Strong administrative skills, including data entry, report preparation, and communication.
  • Excellent customer service and communication skills, with the ability to build strong relationships with clients and merchandisers.
  • Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office, particularly Excel, Outlook, PowerPoint, and Word.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth within the company.
  • A dynamic and supportive work environment.
  • Flexible working arrangements, including hybrid working options.