Client Services Coordinator

4 weeks ago

Bristol, Bristol, United Kingdom eXPD8 Full time
Unlock Your Potential as a Client Services Administrator

Are you passionate about delivering exceptional service to clients? Do you have a knack for administrative support and a desire to make a real impact in a dynamic team? We're seeking a talented Client Services Administrator to join our team at eXPD8, a leading field marketing agency with a reputation for excellence.

About the Role:

  • Provide top-notch administrative support to our Client Services team, ensuring seamless delivery of client campaigns and activities.
  • Act as the main point of contact for client and merchandiser queries, responding quickly and accurately via telephone and email.
  • Collaborate with our merchandising team to ensure they have all the necessary information to excel in their roles.
  • Support the development of visit briefs, instructions, and questionnaires, and maintain accurate records.
  • Work closely with our Bristol Head Office team and spend 5 hours per week working from home.

What We're Looking For:

  • Strong IT literacy, particularly across the core Microsoft suite (Excel, Outlook, PowerPoint, Word).
  • Excellent communication and interpersonal skills, with a confident and accurate telephone manner.
  • Able to work in a fast-paced environment and prioritize tasks effectively.
  • Passionate about delivering exceptional service and making a real impact in a dynamic team.

What We Offer:

  • A competitive salary and benefits package, including a health cash plan, buy and sell holiday scheme, and unlimited refer a friend scheme.
  • Opportunities for personal development and progression, with access to over 400 learning resources.
  • A fun and inclusive work environment, with fresh fruit and snacks available in the office.
  • A chance to work with a leading field marketing agency and make a real difference in the retail industry.

About eXPD8:

We're a Disability Confident Leader and a fully inclusive employer, proud to support people with disabilities and promote equality in the workplace. We're committed to delivering exceptional service and ensuring our customers succeed in retail.

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