Housing First Coach

19 hours ago


London, Greater London, United Kingdom Crisis Full time
About the Role

Crisis is a national charity dedicated to ending homelessness. As a Housing First Coach, you will play a vital role in delivering high-quality, person-centred support to individuals experiencing homelessness. You will work collaboratively with a multidisciplinary team to provide innovative and effective solutions to address the complex needs of our clients.

Key Responsibilities
  • Deliver trauma-informed coaching to individuals experiencing homelessness, using a Housing First approach.
  • Establish and maintain open and trusting relationships with clients, empowering them to access and sustain accommodation.
  • Work collaboratively with the team to develop and implement creative solutions to address the complex needs of our clients.
  • Provide practical assistance with moving into and maintaining a home, including direct help with tasks such as shopping, budgeting, cooking, and cleaning.
About You

We are looking for a self-starter with a passion for delivering high-quality support to individuals experiencing homelessness. You will have experience of working collaboratively as part of a team and with internal and external partners. You may have a background in housing/homelessness support, adult safeguarding, drug or alcohol recovery services, or mental health.

You will have a strong understanding of the needs of people who have been homeless for long periods of time and be able to provide creative solutions to address these needs. You will be willing and able to work in a fast-paced environment and be flexible in your approach.

What We Offer

Crisis is committed to providing a supportive and inclusive work environment. As a Housing First Coach, you will have access to a range of benefits, including:

  • Interest-free loans for travel season tickets, cycle to work, and deposit to secure a tenancy.
  • Pension scheme with an employer contribution of 8.5%.
  • 28 days' annual leave (pro rata), which increases with service to 31 days, and the option to purchase up to 10 additional days' leave.
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Flexible working around the core hours 10am-4pm.
  • Wellbeing Leave to be used flexibly and more.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion and aim to create a workplace that reflects the communities we serve.



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