Relationship Manager

3 days ago

Cambridge, Cambridgeshire, United Kingdom Barclays Bank UK PLC Full time
Job Description

Purpose of the Role

To establish and nurture profitable partnerships with corporate clients, serving as a bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.

Key Responsibilities

  • Manage client relationships to identify financial goals, challenges, and risk tolerance, supporting the analysis of data from various sources to identify trends, insights, and areas for improvement.
  • Conduct research and analysis of client industry trends, regulatory landscapes, and competitive environments to inform strategic recommendations.
  • Design customized solutions that address clients' specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
  • Communicate the value proposition of proposed solutions, justify recommendations, and negotiate terms that benefit both the client and the bank.
  • Provide guidance to clients on financial decisions, risk management, and wealth management strategies, as well as updates on market trends to ensure a positive and continuous relationship.
  • Assess financial, legal, and operational risks associated with client relationships and implement measures to minimize potential losses.
  • Document all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the bank's overall strategy.
  • Monitor client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.
  • Conduct market research and analysis to support the identification of potential new opportunities, market trends, and customer needs, and develop strategies for business growth.

Assistant Vice President Expectations

  • Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, requiring an understanding of how areas coordinate and contribute to the achievement of the organization's objectives.
  • Collaborate with other areas of work to provide business-aligned support and stay up-to-date with business activity and strategy.
  • Engage in complex analysis of data from multiple sources to solve problems creatively and effectively.
  • Communicate complex information, including sensitive or difficult-to-communicate content.
  • Influence or convince stakeholders to achieve outcomes.

Barclays Values and Mindset

All colleagues are expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive.

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