Field Care Supervisor

7 days ago

Whitstable, Kent, United Kingdom Superior Healthcare Full time
About the Role

We are seeking a highly skilled and experienced Field Care Supervisor to join our dynamic Complex Care team in East Kent. As a Field Care Supervisor, you will play a crucial role in overseeing the care of a small caseload of clients with diverse complex care needs.

Key Responsibilities
  • Collaborate with the Nurse Manager to ensure seamless setup and transition of new care packages.
  • Participate in selecting support workers to assemble a competent client care team.
  • Maintain regular shifts within your caseload to uphold familiarity with each client's requirements, providing consistent and personalized care per their care plan.
  • Work with the Nurse Manager to review and update clients' care plans.
  • Work with the Coordination Team to maintain 100% coverage of clients' care packages, organizing solutions for absence cover and clinically supporting clients' out-of-hours if cover cannot be sought.
  • Identify and communicate upcoming staffing gaps, engage in recruitment, and introduce new hires to clients.
  • Mentor support workers, conduct observations, and identify training needs.
  • Maintain timely and accurate records of care and supervisory activities.
  • Monitor client satisfaction, escalate concerns, and produce monthly reports for effective service management.
  • Act in the best interest of clients, promptly reporting safety and welfare concerns, in line with safeguarding policies and procedures.
  • Take responsibility for personal development, attend mandatory training, and aim for skills enhancement, including achieving a QCF Level 3 within two years of employment.
Requirements
  • Hold a Level 2 Diploma in Health and Social Care.
  • You will be committed to attaining a Level 3 Diploma in Health and Social Care within two years of joining (which will be funded by Superior Healthcare).
  • Previous experience working with people who have disabilities and complex health needs, for example, people with tracheostomies, ventilators (BiPAP/CPAP), gastrostomy tubes, and bowel management care.
About Superior Healthcare

Superior Healthcare was established in response to our founders' personal experience of caring for a family member who has an acquired brain injury.

We work as a specialist provider in complex care at home, with a full nurse-led service, providing care for children, young people, and adults who have long-term health conditions. For us, it's personal.

We are passionate about the progression and development of our teams, and due to the growth of our organization, we are offering this exciting opportunity to join our Kent Complex Care team as a Field Care Supervisor.

Superior Healthcare is an Equal Opportunities Employer. Registration is subject to Enhanced DBS check and references.

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