Abuse Survivor Support Worker

1 month ago


Canary Wharf, Greater London, United Kingdom Look Ahead Full time
About the Role

We are seeking a highly skilled and compassionate Domestic Abuse Support Specialist to join our team at Look Ahead. As a key member of our team, you will play a vital role in supporting women and children who have experienced domestic abuse.

Key Responsibilities
  • Undertake key-working responsibilities for a caseload assigned by the Service Manager, empowering and supporting women and children to keep safe and move on successfully with their lives.
  • Complete comprehensive and regular customer risk assessments to ensure their safety and wellbeing, and create support/action plans to provide appropriate services based on the assessment.
  • Provide practical assistance to support customers to work towards the goals in their support plan, including supporting benefits applications, attending medical appointments, and appointments with external agencies.
  • Work flexibly to support each customer to exercise choice and control over their support and the wider service they receive.
  • Develop and maintain links with all key agencies and service providers in the local community, and liaise with external agencies such as the Police, MARAC, Social Services, and GPs.
  • Work in partnership with involved agencies and stakeholders to deliver coordinated, responsive support, and help customers to integrate into their local area and access local educational, social, wellbeing, and community activities, resources, and opportunities.
  • Carry out duties as required to ensure the health, safety, and wellbeing of customers and fellow colleagues, and monitor rent accounts, encouraging and enabling tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
About You

We are looking for a candidate who is fundamentally calm and resilient, with a practical and logical mind and a naturally well-organised approach. You will be confident with high levels of self-esteem, respectful, articulate, and sensitive in style of communication, and motivated towards excellence and improvement of personal performance with a can-do attitude.

Requirements
  • NVQ Level or equivalent or experience within the charity/social care sector.
About Look Ahead

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. We deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people, and learning disabilities, so there are plenty of opportunities to grow and progress your career with us.



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