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Radiotherapy Reception Coordinator

2 months ago

Poole, Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Job Overview

The Radiotherapy Reception Coordinator plays a vital role in ensuring the smooth operation of the ward by providing exceptional service to patients and visitors.

Main Responsibilities

  • Greet patients and visitors warmly, addressing inquiries and providing relevant information with sensitivity, while directing them to qualified team members when necessary.
  • Perform clerical and administrative tasks to support the ward's operations.
  • Collaborate with team members and other departments to enhance the efficiency of the ward.
  • Coordinate the repair of malfunctioning ward equipment.
  • Deliver mail to patients promptly.
  • Sort and distribute incoming mail to appropriate personnel for necessary action.
  • Utilize computer systems for entering and retrieving general patient information.
  • Assist with additional duties as required to support the team.

Effectively manage your workload to prioritize the needs of the service.

Person Specification

Qualifications

Essential Criteria

  • Numeracy and Literacy GCSE or equivalent qualification.

Knowledge

Essential Criteria

  • Proficient in general computer usage.
  • Understanding of data protection and confidentiality principles.

Technical Skills Competencies

Essential Criteria

  • Strong communication skills, including telephone etiquette.
  • Excellent organizational abilities.
  • Proficient in IT applications.