Care Coordinator

3 days ago


Poole, Poole, United Kingdom Hartford Care Full time

Employment Opportunity:

This is a part-time position with a fixed working schedule: 9:00 AM to 5:00 PM every Thursday, Saturday, and Sunday.

The Role

As a Care Coordinator, you will serve as the first point of contact for all visitors to the home, performing general reception and administrative duties within the home. You will provide support primarily to the Home Manager and work together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Key Responsibilities:

  • Provide exceptional customer service and support to residents, families, and staff
  • Manage administrative tasks, including data entry, filing, and record-keeping
  • Assist with training and development of staff members
  • Contribute to a positive and inclusive work environment

Requirements:

  • A compassionate and caring nature
  • Excellent communication skills and ability to use IT systems
  • Good telephone manner
  • Strong organisation and planning skills
  • Able to work on own initiative as well as part of a team
  • A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.



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