Healthcare Operations Coordinator

2 weeks ago


Poole, Poole, United Kingdom University Hospitals Dorset Full time
Job Summary

We are seeking a highly skilled and experienced individual to fill the role of Reception Team Leader at University Hospitals Dorset. This is an exciting opportunity to join our team and contribute to the delivery of high-quality patient care.

Main Responsibilities
  • Provide leadership and management to the Reception Team, ensuring that reception areas are staffed appropriately and that all clinical rooms and waiting areas are correctly stocked and tidied.
  • Develop and implement effective rotas to ensure adequate Reception cover for the service.
  • Collaborate with the Reception Manager to propose changes and implement policy changes.
  • Train and develop staff in all areas of reception, ensuring that all patients' demographic details are accurate and meet essential data quality guidelines.
  • Assist the Reception Manager in the day-to-day running of the Emergency and Urgent Treatment Centre Departments.
  • Provide advice and support to the Reception Team at all times.
  • Ensure that all Receptionists have a positive image at the front desk and afford courtesy to patients and staff.
  • Work one shift a fortnight and cover for colleagues if required.
  • Manage and oversee system issues involving other parties.
  • Conduct return to work interviews and maintain accurate staff sickness records.
Requirements
  • Good level of general education.
  • Experience of clerical duties in an office/administration environment.
  • Customer service experience.
  • Experience in the use of IT/computer skills.
  • Ability to respond to a range of people in a courteous and professional manner.
  • Ability to understand and maintain confidentiality.
  • Competent in using Microsoft Office Software.
  • Excellent communication skills in person, via telephone and written.
  • Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks.
  • Good keyboard skills requiring high percentage of accuracy.
Working for University Hospitals Dorset

Our values define who we are as a team and underpin everything we do. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

We are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

This means that some services may move site this year or next, either temporarily or long term.



  • Poole, Poole, United Kingdom University Hospitals Dorset Full time

    Job OverviewThis role is to manage the Medicine and Older Persons Services junior doctors rotas, ensuring smooth running of the day-to-day service.The candidate will work alongside other Rota Coordinators and a Rota Assistant to:Create, implement, and coordinate a compliant 24-hour rota for Post Graduate doctors in trainingAct as Rota Co-ordinator across the...


  • Poole, Poole, United Kingdom University Hospitals Dorset Full time

    Job OverviewThis role is to manage the Medicine and Older Persons Services junior doctors rotas, ensuring smooth running of the day-to-day service.The candidate will work alongside other Rota Coordinators and a Rota Assistant to:Create, implement, and coordinate a compliant 24-hour rota for Post Graduate doctors in trainingAct as Rota Co-ordinator across the...

  • Team Coordinator

    3 weeks ago


    Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    We are seeking an experienced Team Secretary to join our Community Therapy Team at Dorset HealthCare University NHS Foundation Trust. As a key member of our team, you will provide administrative support to our therapists and rehabilitation assistants, ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support to the...


  • Poole, Poole, United Kingdom Rubicon People Partnership Full time £31,000

    Service Operations Coordinator, Poole (hybrid), £31,000 As a Service Operations Coordinator, you will be a vital member of a dynamic service team. Your role will involve providing essential administrative assistance by organizing technician schedules and addressing client inquiries, all while ensuring that tasks are executed according to organizational...


  • Poole, Poole, United Kingdom Holt Engineering Full time

    Holt Engineering is seeking a skilled Operations Coordinator to enhance our dynamic team. This permanent role is essential for ensuring the seamless execution of daily operations. The position entails a standard workweek from Monday to Friday, with core hours from 8:30 AM to 5:30 PM. The role is office-based, and we provide complimentary parking for our...


  • Poole, Poole, United Kingdom wild recruitment Full time

    Job Summary:We are seeking a highly organized and detail-oriented Operations Coordinator to join our team at Wild Recruitment. As an Operations Coordinator, you will play a critical role in ensuring the smooth operation of our business.Key Responsibilities:Order Management: Process and manage orders from start to finish, ensuring timely and accurate...


  • Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Position Overview The Community Therapy Team at Dorset HealthCare University NHS Foundation Trust is seeking a skilled Administrative Coordinator to join our dynamic group. We are open to considering both full-time and part-time candidates for this role. Team Composition Our team is comprised of a diverse range of professionals, including: -...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Business Operations CoordinatorWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Rubicon Recruitment Agency. As a Business Operations Coordinator, you will play a critical role in supporting the day-to-day operations of our business.Key Responsibilities:Administrative Support: Provide administrative...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Business Operations CoordinatorWe are seeking a highly organized and detail-oriented Business Operations Coordinator to join our team at Rubicon Recruitment Agency. As a Business Operations Coordinator, you will play a critical role in supporting the day-to-day operations of our business.Key Responsibilities:Administrative Support: Provide administrative...


  • Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    Position Overview Individuals who provide informal assistance to family members and friends play a crucial role in the healthcare ecosystem, and it is essential that their contributions are acknowledged and appreciated. With a significant portion of the population expected to take on caregiving responsibilities at some stage in their lives, and a...


  • Poole, Poole, United Kingdom Tate Full time

    Sales Operations CoordinatorRemote work opportunity£25,000 plus bonus and outstanding benefitsWell-established international companyDo you possess a minimum of 3 years of experience in Sales Administration or Sales Support?Are you skilled in Excel and familiar with Sales Reporting systems such as Oracle, Salesforce, or Power BI?Are you seeking your next...


  • Poole, Poole, United Kingdom Dorset HealthCare University NHS Foundation Trust Full time

    About the RoleWe are seeking a skilled and compassionate Physical Health Support Worker to join our team at Dorset HealthCare University NHS Foundation Trust. As a key member of our healthcare team, you will play a vital role in coordinating and managing comprehensive physical health assessments for designated individuals on the GP practice SMI register.Key...


  • Poole, Poole, United Kingdom Tate Full time

    Sales Operations CoordinatorRemote work opportunity availableCompetitive salary of £25k plus bonus and outstanding benefitsJoin a thriving international organization Do you possess at least 3 years of experience in Sales Administration or Sales Support?Are you skilled in Excel and familiar with Sales Reporting tools such as Oracle, Salesforce, or Power...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Dependants Health Support Scheme ManagerTeamJobs is excited to be recruiting on behalf of our client, a not-for-profit organisation, for an experienced Dependants Health Support Scheme Manager. This is a fantastic opportunity for a compassionate and organised individual to join a dedicated Welfare Team, managing a bespoke health support scheme for...


  • Poole, Poole, United Kingdom Team Jobs Full time

    Dependants Health Support Scheme ManagerTeamJobs is excited to be recruiting on behalf of our client, a not-for-profit organisation, for an experienced Dependants Health Support Scheme Manager. This is a fantastic opportunity for a compassionate and organised individual to join a dedicated Welfare Team, managing a bespoke health support scheme for...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Rubicon Recruitment Agency. As an Administrative Assistant, you will play a critical role in supporting our operations team by providing exceptional administrative support.Key Responsibilities:Administrative Tasks: Handle general administrative...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Job Summary:We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Rubicon Recruitment Agency. As an Administrative Assistant, you will play a critical role in supporting our operations team by providing exceptional administrative support.Key Responsibilities:Administrative Tasks: Handle general administrative...


  • Poole, Poole, United Kingdom Holt Engineering Full time

    About the Role: Holt Engineering is seeking a skilled Sales Operations Coordinator to enhance our dynamic team. This is a permanent opportunity that offers a competitive hourly rate, commensurate with experience. Key Responsibilities: Manage and process customer orders efficiently within the company’s systems. Coordinate and schedule meetings for various...

  • Removals Operative

    6 days ago


    Poole, Poole, United Kingdom Dorset Healthcare University NHS Full time

    About the RoleWe are seeking a skilled and experienced Removals Operative to join our team at Dorset HealthCare University NHS. As a key member of our removals team, you will be responsible for safely and efficiently removing heavy furniture and machinery from various sites across Dorset.Key ResponsibilitiesCarry out removals of heavy furniture and machinery...

  • Removals Operative

    6 days ago


    Poole, Poole, United Kingdom Dorset Healthcare University NHS Full time

    About the RoleWe are seeking a skilled and experienced Removals Operative to join our team at Dorset HealthCare University NHS. As a key member of our removals team, you will be responsible for safely and efficiently removing heavy furniture and machinery from various sites across Dorset.Key ResponsibilitiesCarry out removals of heavy furniture and machinery...