Business Development and Marketing Specialist

7 days ago

Southampton, Southampton, United Kingdom Ocean Safety Full time
Job Opportunity at Ocean Safety

About the Role

We are seeking a highly motivated and organized individual to join our Sales Support and Marketing team as a Sales and Marketing Coordinator. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our business.

Key Responsibilities

  • Manage sales and technical inquiries from a diverse customer base, providing accurate and timely responses to meet customer needs.
  • Utilize our central computer system to create and process sales orders, ensuring seamless customer experience.
  • Develop in-depth knowledge of our products and market segments to make informed recommendations and drive sales growth.
  • Input and interpret data to inform business decisions and optimize sales strategies.
  • Assist in the implementation of our marketing and sales strategies, ensuring alignment with business objectives.
  • Manage shop and POS display in our stockist network, ensuring visual merchandising and product presentation meet our brand standards.
  • Coordinate price changes, ensuring key accounts are notified and updated in a timely manner.
  • Provide support for service and hire inquiries, ensuring accurate information and timely responses.
  • Offer technical product support, referring to manager when necessary, to ensure customer satisfaction.
  • Respond to quote requests same day, providing competitive pricing and driving sales growth.
  • Ensure accurate information is taken through questioning, providing a seamless customer experience.
  • Make outbound phone calls to engage with customers and drive sales growth.
  • Chase quotes regularly to maintain price competitiveness and win new business.
  • Cover reception area when required, providing exceptional customer service.
  • Attend and assist with logistics of exhibitions and events, ensuring a successful brand presence.

Requirements

  • The successful candidate will demonstrate a mature approach and ability to work in a fast-paced environment, prioritizing 'on time' product delivery to commercial and leisure customers.
  • The successful candidate must be a team player, able to cover for other members of staff during periods of leave, and meet deadlines and targets.

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