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Database Support Consultant

2 months ago

Midlothian, United Kingdom Cathcart Technology Full time
About the Role

We are seeking a highly motivated and ambitious recent graduate in an IT degree to join our team as a Graduate Database Support Consultant. As a key member of our service desk team, you will play a vital role in providing exceptional support to our customers.

Key Responsibilities
  • Provide basic database support on MSSQL and Oracle
  • Work closely with senior members of the team to resolve complex issues
  • Escalate tickets as needed to ensure timely resolution
  • Develop and maintain a strong understanding of database concepts and technologies
Requirements
  • IT graduate with a solid educational background
  • Experience with relational databases such as Oracle or SQL Server
  • Good working knowledge of data entry, maintenance, and management of enterprise solution products
  • Excellent communication skills and previous experience in a customer-facing technical service desk environment
What We Offer

We offer a competitive salary of up to £25k, a generous benefits package, and on-site parking for those who live further out or prefer to drive. Our company is committed to career progression and upskilling, providing time for self-study, paying for exams, and offering e-learning tools.

How to Apply

If you are an ambitious recent tech graduate with a desire to kickstart your career in the industry, please apply with your CV attached to your email.