Business Development Manager

4 days ago

Eastern England, United Kingdom psd group Full time
Job Role: Business Development Manager

Join PSD Group, a leading provider of innovative solutions to the NHS, as a Business Development Manager. In this exciting role, you will play a key part in driving the expansion of our Open Space platform, a specialist booking tool that helps NHS organisations maximise their building and open spaces.

Key Responsibilities:

  • Identify and Pursue High-Value Opportunities: Actively seek out new business prospects and convert their interest into paying customers.
  • Build Strong Relationships: Understand client needs, foster trust, and guide them to become active users.
  • Own the Customer Journey: Be the primary point of contact, ensuring seamless sales and onboarding experiences. Provide ongoing account management to maximise customer satisfaction.
  • Drive Revenue Growth: Upsell additional services and deliver exceptional value. Project manage implementations to ensure timely and successful delivery.
  • Collaborate for Success: Work closely with internal teams to resolve issues and exceed customer expectations.
  • Measure and Optimise: Track key performance indicators (KPIs) to identify opportunities, highlight trends, and develop strategic action plans.
  • Lead and Coordinate: Manage tasks, data, and documentation to ensure efficient team operations.
  • Build Strategic Partnerships: Foster strong relationships with stakeholders and the wider commercial team to drive business growth.

Requirements:

  • 3-5 years' experience in a 'start-up' style environment or matrix organisation.
  • Extensive experience building relationships, identifying and developing existing and new business.
  • Ability to self-start and structure your time.
  • Experience in report writing and presenting findings.
  • Worked in NHS or related service provider organisations.
  • Proficient in multi-tasking and managing own time efficiently.
  • Clear communicator with a 'can do' attitude.
  • Strong stakeholder management skills.
  • Strong analytical and Excel skills.
  • Strong problem-solving, time management, and organisational skills.
  • Ability to work independently once given a direction.
  • Ability to understand the detail behind processes.

About PSD Group:

PSD Group is a leading provider of innovative solutions to the NHS. Our Open Space platform helps NHS organisations maximise their building and open spaces by providing wellbeing services and beyond. We are committed to delivering exceptional value to our customers and partners.

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