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Food and Beverage Team Leader

2 months ago

Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

The Role

We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at Langshott Manor Hotel. As a key member of our hospitality team, you will be responsible for supporting the Food and Beverage Manager in delivering exceptional service to our guests.

Key Responsibilities:

  • Support the Food and Beverage Manager in planning, training, and supervising a team to ensure excellence in guest service.
  • Ensure the restaurant is set for service and all mise en place is prepared.
  • Briefing all staff on service issues and information for their shift.
  • Welcoming guests and taking food and drink orders.
  • Hosting the restaurant during service and assisting and coaching staff with food and drink service.
  • Conducting satisfaction checks to ensure guest satisfaction.
  • Ensuring food and beverage service standards in the lounge are achieved and seamless service across departments.
  • Ensure correct billing for all diners.
  • Ensure cashing up and end of day is carried out at the end of the shift.
  • Ensure the restaurant is closed down at the end of service and left ready for the following service shift.
  • Hosting and running events, weddings, conferences, and private dinners.
  • Assisting with recruitment and induction of new team members.
  • Training, skills training, and coaching a team of permanent/casual employees.
  • Ensuring the department meets the Company and legal requirements in relation to Health and Safety and Food Hygiene.

Requirements

  • Previous supervisory experience in a quality restaurant environment required.
  • A proven record of experience in planning, training, and supervising a team to ensure excellence in guest service.
  • Good knowledge of food and wines.
  • A flexible and adaptable approach to work and the ability to adapt to the different service requirements across food and beverage areas.

About Us

Langshott Manor Hotel is a 3 Rosette award-winning restaurant located in the heart of the Surrey countryside. We offer a range of dining experiences, including traditional afternoon tea, private events, and weddings. Our team is passionate about delivering exceptional service and creating memorable experiences for our guests.