Food and Beverage Service Associate

2 weeks ago


Horley, Surrey, United Kingdom Langshott Manor Hotel Full time

The Role

We are seeking a skilled and enthusiastic Food and Beverage Assistant to join our team at Langshott Manor Hotel. As a key member of our Mulberry Restaurant team, you will be responsible for delivering exceptional food and beverage service to our guests.

Key Responsibilities

  • Prepare the restaurant for service, ensuring a warm and welcoming atmosphere for our guests.
  • Meet and greet guests, providing a friendly and attentive service.
  • Take guest orders and serve food and beverage, including alcoholic beverages, with a smile.
  • Complete satisfaction checks and resolve any service issues promptly.
  • Present bills to guests and process payments efficiently.
  • Reset the restaurant at the end of the shift, ready for the next service.
  • Ensure your work area is clean and tidy before departing.

Requirements

  • A smart appearance and excellent communication skills are essential for this role.
  • You will need to have a passion for guest service and a proven track record of delivering high-quality food and beverage service in a quality food service hotel or restaurant.

Benefits

  • You will receive an additional end-of-financial-year service charge bonus.
  • Enjoy 4 weeks' holiday, rising to 5 weeks with service, plus 8 Bank holidays.
  • Free car parking and employee uniform are also included.

In addition to these benefits, you will enjoy a range of company benefits, including:

Discounted hotel accommodation for yourself and your family at all hotels.

Discounted hair treatments at our two Utopia Spas.

Discount off all food and beverage at all hotels.

Discount on individual treatments booked in our two Utopia Spas.

Discount on retail products in our two Utopia Spas.

Refer a friend staff recruitment scheme.

As a valued member of our team, you will also enjoy a range of benefits on your work anniversaries, including your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea, and service-related holiday.



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