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National Client Relationship Manager

2 months ago

Chester, Cheshire, United Kingdom Delamere Dairy Full time

Position Overview: As a National Account Manager at Delamere Dairy, you will play a pivotal role in overseeing the commercial management of our key customers. This position requires a strategic mindset and a solid background in sales and account management, particularly within the FMCG sector. You will work collaboratively with various teams to ensure the effective implementation of sales strategies, product introductions, and promotional campaigns.

Core Responsibilities:

  • Serve as the primary contact for all commercial inquiries.
  • Build and sustain robust relationships with significant national accounts.
  • Identify and pursue new growth opportunities within existing accounts to enhance market share.
  • Formulate and execute impactful sales strategies aimed at achieving revenue goals and increasing market presence.
  • Conduct thorough analyses of market trends, competitor actions, and customer requirements to foster business expansion.
  • Assume full P&L responsibility for assigned accounts.
  • Collaborate with the New Product Development (NPD) team to create and manage timelines for new products and projects, ensuring clear lines of accountability.
  • Support the NPD team in preparing presentations, ensuring accurate pricing and market data are included.
  • Monitor sales forecasts, actual performance, and promotional activities.
  • Coordinate with the Technical Team to manage and resolve customer complaints effectively.
  • Conduct quarterly reviews of customer performance, including sales, profitability, new product introductions, and future objectives.

Qualifications:

  • In-depth knowledge of the food industry.
  • Demonstrated success in National Account Management.
  • Understanding of the Wholesale market and experience working with end users.
  • Exceptional communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Strategic thinker capable of assessing market trends and crafting effective sales approaches.
  • Willingness to travel as required.

Compensation Package:

  • Competitive salary tailored for the right candidate.
  • Attractive bonus structure.
  • Company vehicle.
  • Generous holiday allowance plus statutory holidays.
  • Additional day off for your birthday if it falls on a working day.