Administrative Operations Coordinator

3 weeks ago

Cambridge, Cambridgeshire, United Kingdom Spire Healthcare Full time

Administrative Operations Coordinator | Administration, Support Services | Full Time, 37.5hrs p/week | Permanent Position | Monday - Friday | Excellent Benefits | Competitive Salary based on experience

Spire Healthcare is seeking a dedicated Administrative Operations Coordinator to enhance our dynamic team. This role is essential in delivering a wide array of administrative assistance to the Operations Director and related departments.

Key Responsibilities:

Provide thorough administrative support to the Operations Director and associated teams, ensuring organization and timely completion of departmental tasks. Develop and manage administrative processes to facilitate efficient operations across various areas. Ensure timely submission of necessary data, including monitoring mandatory training, HR responsibilities, and compliance with audit schedules. Accurately record KPIs and payroll data in line with company policies. Generate reports and spreadsheets for the Operations Director as needed. Assist with administrative duties related to recruitment and onboarding processes. Manage receipts and invoices linked to the corporate credit card. Coordinate transport and accommodation needs for the team. Monitor incident reports for necessary investigations and collaborate with the Operations Director and department heads to resolve outstanding actions. Review outstanding actions in management systems and work closely with relevant teams to ensure completion. Handle telephone inquiries, providing assistance where possible and escalating to appropriate department heads as necessary. Maintain and update staff and patient notice boards. Order uniforms for team members as required. Identify and report system faults using internal reporting tools. Provide administrative support related to clinical operations. Assist in tracking and recording annual leave, sickness, and other absences. Attend designated meetings, prepare necessary documentation, and produce timely minutes for distribution. Support the Operations Director with processing and managing orders and invoices. Review staffing schedules and provide up-to-date information as requested. Maintain relevant folders on shared drives. Document safety meetings and update central data sheets.

Qualifications:

Previous experience in an administrative role. Proven track record in customer service. Proficient in IT and a competent user of MS Office applications. Strong interpersonal and communication skills. Ability to foster effective working relationships internally and externally. Demonstrated ability to meet and exceed customer expectations, even in challenging situations. Confident telephone communication skills, capable of engaging with a diverse range of customers. Ability to work independently and collaboratively within a team. High level of accuracy and a methodical approach to changing workloads. Innovative and proactive mindset with the ability to meet tight deadlines. Discretion and tact in handling sensitive information. Capacity to manage confidential information appropriately. Self-motivated with effective time and diary management skills. Strong planning, organizing, and prioritizing abilities.

Benefits:

We offer a competitive salary along with a comprehensive benefits package, which includes:

Generous annual leave, inclusive of public holidays. Contributory pension scheme with flexible retirement options. Employee reward platform offering discounts and cashback at numerous retailers. Complimentary wellness screening. Private medical insurance coverage. Life assurance benefits. Cost savings with our free onsite parking.

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