Administrative Operations Coordinator

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom Spire Healthcare Full time

Administrative Operations Coordinator | Administrative Support | Full Time, 37.5hrs p/week | Permanent Contract | Monday - Friday | Excellent Benefits | Competitive Salary based on experience

Spire Healthcare is pleased to announce an opportunity for an Administrative Operations Coordinator to join our dedicated team. This role is essential in delivering a wide range of administrative support to the Operations Director and their teams.

Key Responsibilities:

Provide thorough administrative assistance to the Operations Director and teams to ensure organization and timely completion of departmental tasks. Develop and manage administrative processes to guarantee efficient operational functionality. Ensure timely submission of necessary data, including monitoring of mandatory training and compliance with audit schedules. Accurately record KPIs and payroll data in alignment with company policies. Generate reports and spreadsheets for the Operations Director as needed. Assist with administrative tasks related to recruitment and onboarding processes. Manage receipts and invoices linked to the corporate credit card. Support transportation and accommodation needs for the team. Monitor incident reports and collaborate with the Operations Director and department heads to address outstanding actions. Review outstanding actions and collaborate with relevant teams to ensure completion. Handle telephone inquiries, addressing issues as possible and escalating to department heads when necessary. Maintain and update staff and patient notice boards. Order uniforms for team members as required. Identify and report system faults using the designated reporting system. Provide administrative support related to specific operational processes. Assist in tracking and recording annual leave, sickness, and other absences. Attend designated meetings, prepare documentation, and produce timely minutes for distribution. Support the Operations Director with processing orders and managing invoices. Review staffing rotas and provide updated information upon request. Maintain and update relevant folders on the shared drive. Document safety meetings and update central data sheets.

Ideal Candidate Profile:

Previous experience in an administrative role. Strong customer service skills. Proficient in IT and a competent user of MS Office. Excellent communication and interpersonal skills. Ability to build and maintain effective working relationships. Proven track record of exceeding customer expectations and managing challenging situations. Confident telephone communication skills. Ability to work independently and as part of a team. High attention to detail and a methodical approach to tasks. Innovative and proactive with the ability to meet tight deadlines. Discretion and tact when handling confidential information. Ability to manage sensitive information appropriately. Self-motivated with strong time management skills. Strong planning and organizational abilities.

Benefits:

We offer a competitive salary along with a comprehensive benefits package that includes:

Generous annual leave entitlement. Contributory pension scheme with flexible retirement options. Employee reward platform offering discounts and cashback at numerous retailers. Wellness screening services. Private medical insurance coverage. Life assurance benefits. Free onsite parking.

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