Administrative Operations Coordinator

3 weeks ago


Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time

Position Overview

We are excited to announce an opportunity for an Administrative Operations Coordinator within the West Hub at the University of Cambridge. As a vital member of the West Hub's Operational team, you will collaborate with various departments to provide outstanding customer service and effective building management for all users of the facility.

The West Hub, which commenced operations in April 2022, serves as a vibrant space for social interaction, meetings, events, and collaborative work for the west Cambridge campus. It features a variety of catering options, retail services, a library, and versatile spaces designed for teaching, meetings, and external events. The Operational team is part of the University's Estates Division and reports to a management committee responsible for its strategic oversight.

In conjunction with fellow Operations Coordinators, the Operations Supervisor, and the AV & IT Technician, you will undertake daily operational tasks including building management, ensuring health and safety compliance, overseeing cleaning contractors, and facilitating both internal and commercial events.

Candidate Profile

We seek an individual who:

  • Possesses relevant experience in hospitality, leisure, tourism, or educational settings.
  • Demonstrates strong teamwork abilities and a commitment to achieving collective goals and protocols.
  • Exhibits excellent listening and communication skills, coupled with a proactive 'can do' attitude focused on problem-solving.
  • Is capable of thinking quickly and utilizing their initiative effectively.
  • Is willing to pursue training in First Aid, SIA, Fire Warden, and COSHH certifications.

The Operations Coordinators work shifts starting at 13:30. Currently, the hub operates Monday through Friday, but there may be a future requirement for a 7-day operational schedule with extended hours up to 23:00. Flexibility to work a 5 out of 7 shift pattern may be necessary.

Additionally, occasional coverage for events and teaching outside of standard working hours will be required, compensated as overtime.

Employment Benefits

  • Competitive salary with automatic service-related pay progression and annual cost of living adjustments;
  • Generous annual leave entitlement;
  • Comprehensive maternity, adoption, and shared parental leave benefits, along with other family-friendly initiatives (e.g., workplace nurseries);
  • An auto-enrollment pension scheme featuring a substantial employer contribution;
  • Travel perks and retail discounts at over 2,000 local and national retailers;
  • Support schemes for relocation.

The University is committed to promoting equality, diversity, and inclusion and encourages applications from all segments of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.



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