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Sales Executive

2 months ago

London, Greater London, United Kingdom Speak Up London Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Executive to join our team at Speak Up London. As a Sales Executive, you will be responsible for providing exceptional customer service to our students and prospects, ensuring a seamless and personalized experience.

Key Responsibilities
  • Actively engage with prospective students to advise them on their study choices and convert them into students.
  • Deliver the highest level of service to prospective students and current students, consistently achieving quality targets defined by management.
  • Monitor and respond to inquiries promptly, providing accurate and timely information.
  • Update internal reports and database with daily activity, ensuring accurate and up-to-date information.
  • Continuously strive to exceed set targets and KPIs, driving sales growth and customer satisfaction.
Requirements
  • Proven experience in sales and customer service, with a strong track record of achieving targets.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with students and colleagues.
  • Fluency in English, Portuguese, and Spanish, with the ability to communicate effectively in all three languages.
  • Basic knowledge of a CRM system and student management software, with the ability to learn and adapt quickly.
  • Results-oriented and self-motivated, with a strong desire to succeed in a fast-paced sales environment.
What We Offer
  • A competitive salary of £28,000 per annum, plus discretionary bonus.
  • 20 days' annual leave, plus holiday accrual with every year of service.
  • Enhanced sick leave, which can be used flexibly as holiday or paid out.
  • Cycle to Work and Tech Scheme available.
  • 3-month probation period.
  • Training loans.
Desirable Qualifications
  • Knowledge of a foreign language, in addition to English, Portuguese, and Spanish.
  • Previous experience in the International Education or travel industry.
  • Some knowledge of B2B sales.
  • Knowledge of a CRM or student management system, such as Hubspot or Fidelo.