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Patient Flow Specialist
2 months ago
**Job Summary**
University Hospital Southampton NHS Foundation Trust is seeking a highly skilled and motivated individual to join our Complex Discharge Team as an Ambulance Officer. This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will play a critical role in ensuring the smooth discharge of patients from our hospital.
Key Responsibilities:
- Discharge Coordination: Support and coordinate the discharge tasks for designated wards/areas in a safe, timely, and proactive manner, working in partnership with the multidisciplinary team (MDT), including nursing, medical, therapy, social services, and community teams.
- Discharge Planning: Ensure discharges are lined up for the earliest opportunity each day, escalating where discharges are at risk of failing.
- Record Keeping: Keep up-to-date records of the patient's discharge planning and journey in the patient notes and on the complex discharge database (APEX).
- Community Liaison: Ensure plans for transferring patients to community services are progressed with the patient, next of kin, and MDT to facilitate discharge from the hospital once the patient is deemed medically stable.
- Team Collaboration: Support the advanced discharge officer, complex discharge practitioner, and senior managers within the UHS acute discharge hub on all aspects of discharge planning and escalate to them any issues with complex discharge.
- Communication: Liaise with the bed managers to ensure they are aware of all medically fit patients or when discharges are at risk.
- Flexibility: Participate in the weekday, weekend, and bank holiday rotas as rostered.
- Adaptability: Work in other areas of the hospital when required.
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work collaboratively as part of a team
- Knowledge of discharge planning processes and procedures
