Store Operations Manager
3 days ago
About The Role
We're seeking a highly skilled and customer-focused individual to join our team as a Supervisor at our Shrewsbury store. As a key member of our in-store management team, you will be responsible for delivering exceptional customer service, driving commercial growth, and maintaining a high level of operational efficiency.
About You
To succeed in this role, you will need to be a natural communicator with excellent interpersonal skills, able to build strong relationships with customers and colleagues alike. You will be a proactive problem-solver, able to work effectively in a fast-paced environment and adapt to changing priorities. A passion for delivering outstanding customer experiences and a commitment to driving commercial success are essential.
Key Responsibilities
- Provide exceptional customer service, ensuring that every customer interaction is positive and memorable.
- Work closely with the in-store team to drive commercial growth, achieve sales targets, and maintain a high level of operational efficiency.
- Assist in the management of store operations, including stock management, visual merchandising, and loss prevention.
- Contribute to the development and implementation of sales strategies, promotions, and events to drive customer engagement and sales growth.
About TFG London
TFG London is a leading retailer of premium clothing and accessories. We are committed to delivering exceptional customer experiences and driving commercial success through our stores and online channels. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we would love to hear from you.
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