Store Operations Manager
3 days ago
About The Role
We're seeking a highly motivated and customer-focused individual to join our team as a Supervisor at our Shrewsbury store. As a key member of our in-store management team, you will play a vital role in delivering exceptional customer service and driving commercial growth.
As a Supervisor, you will be responsible for overseeing the operational and commercial practices of the store, working closely with the Store Manager to achieve sales targets and improve customer satisfaction. You will also be expected to stay up-to-date with the latest styles and trends, using your knowledge and expertise to advise customers on outfit building and promote our premium products.
Key responsibilities include:
- Providing exceptional customer service, greeting and assisting customers in a professional and consultative manner
- Working in partnership with the in-store team to deliver an inspirational customer experience and maximize branch profitability
- Maintaining a commercial approach to role and operations, handling transactions accurately and anticipating future opportunities to engage customers
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, promoting our brand and products, and positioning us as a dependable shopping destination
About You
We're looking for a reliable and motivated individual who is flexible enough to work on a rota basis and balance shifting priorities in store. You will be an excellent communicator with a customer-centric approach, taking pride in everything you do and focused on adding value and making the most of every commercial opportunity that arises.
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