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Assistant Store Manager

2 months ago

Shrewsbury, Shropshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team in Shrewsbury. As a key member of our store management team, you will play a vital role in driving sales, improving customer satisfaction, and ensuring the smooth operation of our store.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store, taking full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an excellent customer journey that reflects our values.
  • Contribute to the success of the store by ensuring the highest standard of customer service, achieving targets, and maintaining a high standard of visual merchandising.
  • Maximise sales through physical and digital channels, and support with the recruitment and development of volunteers.
  • Work with the manager to generate stock and achieve expectations within campaign activities.
What We're Looking For
  • Experience in a customer-facing role, with supervisory experience.
  • Commercially driven, with a passion for delivering exceptional customer service and achieving the highest retail standards.
  • An inclusive approach to developing teams, with a focus on results-driven performance.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support those affected by heart and circulatory diseases.

Why Join Us?
  • We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension scheme.
  • We have a strong culture of internal progression, with opportunities for career development and growth.
  • We are committed to creating an inclusive and diverse workplace, with a range of employee network groups and EDI initiatives.

If you are a motivated and experienced retail professional, we would love to hear from you. Please click the 'Apply' button below to submit your application.