Assistant Store Manager

4 weeks ago


Shrewsbury, Shropshire, United Kingdom British Heart Foundation Full time
About the Role

We are seeking an experienced Assistant Store Manager to join our team in Shrewsbury. As a key member of our store management team, you will play a vital role in driving sales, improving customer satisfaction, and ensuring the smooth operation of our store.

Key Responsibilities
  • Support the Store Manager in the day-to-day running of the store, taking full responsibility in their absence.
  • Inspire and support staff and volunteers to deliver an exceptional customer experience that reflects our values.
  • Contribute to the success of the store by achieving sales targets, maintaining high standards of visual merchandising, and maximizing sales through physical and digital channels.
  • Support with the recruitment and development of volunteers, ensuring they have the skills and knowledge to deliver excellent customer service.
  • Work collaboratively with the Store Manager to achieve expectations within campaign activities and generate stock.
What We're Looking For
  • Experience in a customer-facing role, preferably in a retail environment.
  • Supervisory experience, with a proven track record of leading teams and achieving results.
  • Commercially driven, with a passion for delivering exceptional customer service and achieving the highest retail standards.
  • An inclusive approach to developing teams, with a focus on creating a positive and supportive work environment.
  • Results-driven, with a focus on achieving targets and exceeding expectations.
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support people affected by heart and circulatory diseases.

We offer a range of benefits, including 38 days annual leave, holistic support leave, and a pension scheme with employer contribution. We are committed to creating an inclusive and diverse work environment, and we welcome applications from candidates from all backgrounds.

If you are a motivated and experienced retail professional looking for a new challenge, we would love to hear from you. Please click the 'Apply' button below to submit your application.



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