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Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our Customer Service Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our customers, resolving their queries, and ensuring their satisfaction.
Key Responsibilities- Provide timely and effective responses to customer inquiries via phone, email, and other communication channels.
- Resolve customer complaints and issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to improve customer service skills and knowledge.
- Contribute to the development of customer service strategies and initiatives.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading housing association.
- A chance to make a real difference in the lives of our customers.
SNG Formerly Sovereign Housing Association is a leading housing association providing affordable homes and services to communities across London and the South of England. We are committed to delivering excellent customer service and making a positive impact on the lives of our customers.
