Technical Support Specialist

4 days ago


Belfast, United Kingdom Telefónica Tech Full time
Job Title: Technical Support Specialist

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a Technical Support Specialist to join their highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

Job Summary:

The Technical Support Specialist will provide support as the first point of contact for customers reporting IT issues. The ideal candidate will have excellent customer service skills and experience with the Microsoft Office suite.

Key Responsibilities:
  • Provide exceptional customer service via telephone, email, and our customer portal
  • Maintain a positive attitude and high level of customer service at all times
  • Experience of the Microsoft Office suite
Requirements:
  • Excellent customer service skills
  • Experience with the Microsoft Office suite
What We Offer:

Telefónica Tech offers a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed.



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