Reservations and Customer Service Representative
1 week ago
At Transun Travel, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly organized and customer-focused individual to join our team as a Reservations and Customer Service Associate.
Key Responsibilities:
- Manage sales inquiries and provide prompt responses to customer queries.
- Handle customer service matters and ensure timely resolution of issues.
- Process reservations and bookings from travel agents.
- Maintain relationships with key trade partners and suppliers.
- Contribute to the development of business strategies and initiatives to drive sales and revenue growth.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong organizational and time management skills.
- Proficiency in computer software and systems.
- Passion for delivering exceptional customer experiences and driving business growth.
Working Hours: Average 43 hours per week, including some Saturdays.
Salary: Dependent on experience.
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