Patient Services Coordinator Position

1 month ago


Bourtreehill South, United Kingdom NHS Scotland Full time

Location: NHS Scotland

Position: Medical Receptionist

Employment Type: Permanent

We are excited to announce a vacancy for a Medical Receptionist within our esteemed healthcare organization. This role offers a chance to be part of a dedicated and experienced team committed to delivering exceptional patient care in a supportive environment.

Key Responsibilities:

  • Provide excellent customer service to patients, addressing inquiries and managing appointment bookings.
  • Handle prescription requests and assist with various administrative tasks.
  • Utilize various communication methods, including telephone and electronic systems, to facilitate patient interactions.
  • Maintain confidentiality and adhere to privacy guidelines at all times.
  • Collaborate effectively with team members to ensure smooth operations within the practice.

Ideal Candidate:

We are looking for a motivated individual with strong communication and organizational skills. An empathetic telephone manner and the ability to work collaboratively in a team setting are essential. While experience in a healthcare environment is preferred, we welcome candidates who are eager to learn, as comprehensive training will be provided.

Working Hours:

Flexible full-time or part-time hours are available, accommodating the practice's operational needs.

Application Process:

Interested candidates are encouraged to submit their applications, including a CV and cover letter, for consideration. Please note that only shortlisted candidates will be contacted.

We look forward to welcoming a new member to our team who shares our commitment to providing outstanding patient care.



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