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Administrative Support Specialist
2 months ago
**Job Summary:**
We are seeking a highly organized and proactive Team Assistant to join our team at Service Care Solutions - Housing. In this role, you will play a key part in supporting various projects and ensuring the smooth operation of administrative functions.
Key Responsibilities:- **Ensure Smooth Operations:**
- Ensure that the technology business runs as smoothly as possible and that internal processes are managed effectively.
- Organise the technology team administration, such as events, logistics, ordering, and planning.
- **Support Senior Management:**
- Assist the technology senior management team to organise and manage the day-to-day operation of the technology function.
- **Administrative Support:**
- Arrange and attend meetings, including paper preparation, booking rooms and refreshments, taking notes, and drafting minutes.
- Book appointments, update calendars, and arrange travel and accommodation as required.
- Provide administrative support to the team, including supporting the Programme Governance Structure, project administration, and production of departmental statistics.
- **Project Coordination:**
- Co-ordinate mini projects from creation to completion, liaising with the technical teams to monitor progress and the business lead to keep them informed.
- Support reporting and assurance activities for portfolio and programme management.
- **Content Management:**
- Collate, prepare, publish, and maintain content for the Programme Office intranet pages, exploiting available content management software to provide informative user-friendly pages and ensuring templates and current project information are up to date.
- **Documentation and Advice:**
- Maintain all project-related documentation, including templates and live products.
- Provide basic advice and guidance on individual project proposals and plans.
- **Management Information:**
- Provide management information and develop new dashboards as required.
- **Event Organisation:**
- Organise events, meetings, and appointments as may be required.
- Undertake logistics and planning as may be required (e.g. sending devices via courier).
- **Record Keeping:**
- Organise and communicate and maintain records that help with the smooth running of the organisation.
- **Technical Skills:**
- Proficient in the use of Word and Excel, including the ability to create spreadsheets and documents to support the project management process, manipulate data, produce statistics and reports.
- Knowledge of standard business functions (e.g. purchasing, accounting).
- **Organisational Skills:**
- Organisation of events, meetings, and appointments.
- Experience of co-ordinating information across large departments.
- **Business Acumen:**
- Understanding of accounting principles and financial management.
- Knowledge of Microsoft products, especially Excel, PowerPoint, and Word.
- **Interpersonal Skills:**
- Ability to drive actions to completion, knowing how and when to gather information from team members.
- Ability to organise and prioritise tasks in line with organisational expectations.
- Ability to collaborate well across teams and wider business areas.