Business Process Analyst

3 weeks ago


Alconbury, United Kingdom MM Flowers Full time
Position Overview

MM Flowers, a prominent supplier in the floral industry, is seeking a Business Process Analyst to join our team on a fixed-term contract. Our organization is dedicated to providing exceptional quality and service in the fresh cut flower market, which is valued at £1.2bn.

As a Business Process Analyst, you will play a pivotal role during a transformative phase within the company, focusing on the execution of critical technology initiatives and the enhancement of our digital framework.

Key Responsibilities:

  • Analyze and refine existing business models to identify necessary adjustments that enhance operational efficiency.
  • Collaborate with various stakeholders to uncover unexpressed business requirements and facilitate their resolution.
  • Oversee the complete lifecycle of essential applications, including discovery, design, implementation, testing, and data management.
  • Document and define both current and future core business processes, ensuring clarity in end-to-end business journeys.
  • Translate customer experiences into actionable formats, such as user stories, to align systems with core business operations.
  • Assist business process managers in understanding trade-offs and fostering consensus among teams.
  • Identify and articulate the business advantages achievable through digital transformation, establishing a framework to monitor these benefits.
  • Design, implement, and execute testing protocols.
  • Engage in the co-design of innovative solutions while mentoring business users on leveraging technology effectively.
  • Evaluate the implications of anticipated outcomes on systems and processes to ensure successful business results.
  • Recognize unmet business needs and guide process managers in leading their own technology initiatives.
  • Determine data requirements to inform data management and integration strategies.

Qualifications:

  • Relevant qualifications and certifications in Business Analysis.
  • Demonstrated experience as a business analyst within the Consumer Packaged Goods (CPG) or Fast-Moving Consumer Goods (FMCG) sectors, particularly in Warehousing, Supply Chain, Procurement, or Manufacturing.
  • Proficient in gathering and translating both functional and non-functional requirements.
  • Experience in facilitating events that identify challenges and iterating solutions to enhance business requirements.
  • A proven track record of involvement in multiple ERP projects.
  • Strong analytical skills with the ability to interpret data, identify trends, and propose strategic interventions.
  • Excellent communication skills, capable of conveying complex business issues to diverse audiences.
  • Comprehensive understanding of the full system implementation lifecycle.
  • Ability to analyze data using technical methods, including structured query language.
  • Experience in a controlled environment with a commitment to continuous improvement.
  • Deliver solutions within established frameworks while ensuring service supportability.

What We Offer:

  • Competitive holiday allowances based on days worked.
  • Participation in the company pension scheme after a designated period.
  • Complimentary on-site parking.
  • Incentives for employee referrals.
  • Opportunities for career advancement within the organization.
  • A modern and collaborative working environment.
  • Commitment to an ethical workplace culture with policies in place for employee support.
  • Access to health and wellness resources.
  • Engagement in diversity and inclusion initiatives.

At MM Flowers, we are proud to be an equal opportunity employer, valuing diversity and inclusion in our workforce. We believe that a diverse team enhances our ability to serve our customers and achieve our goals.



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